Number of Positions Available:1ABOUT USThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Moneycare Financial CounsellorFull Time | SCHADS Level 5 Accredited (Level 4 for Associate Financial Counsellors)Make a Real Difference in People's LivesAt The Salvation Army , we believe everyone deserves the chance to live with dignity, hope and financial security.
As a Moneycare Financial Counsellor , you will play a vital role in supporting individuals and families experiencing financial hardship, helping them navigate challenges, build resilience and achieve positive long-term outcomes.Working within our Community Engagement team , you'll provide professional financial counselling, advocacy and case management services that empower people to regain control of their financial situation and improve their overall wellbeing.About the RoleAs a Moneycare Financial Counsellor, you will work directly with people experiencing or at risk of financial hardship.
Through a person-centred and strengths-based approach, you will provide counselling, advocacy, education and practical support to help community members improve their financial wellbeing.Key responsibilities include:Providing financial counselling, case management and advocacy servicesDeveloping and implementing tailored case plans with community membersSupporting people to access appropriate services and community resourcesAssisting clients in addressing debt, hardship,



financial exclusion and related issuesMonitoring progress and reviewing outcomes to achieve sustainable resultsMaintaining accurate case notes and records using organisational systemsContributing to service improvement initiatives and identifying service gapsDelivering financial literacy and community education sessions where appropriateParticipating in professional development and maintaining best practice standardsWorking within the TSA Moneycare Practice Framework and relevant professional standardsWhat We're Looking ForYou are a compassionate and resilient professional who is passionate about helping people overcome financial challenges and achieve greater stability.Essential Qualifications and ExperienceSCHADS Level 5Diploma of Financial CounsellingAccredited member of a recognised state-based Financial Counselling AssociationSCHADS Level 4Diploma in Financial CounsellingWorking toward accreditation with a recognised Financial Counselling AssociationYou will also bring:Experience within community services, financial counselling or a related social services environmentUnderstanding of financial hardship, financial exclusion and their impacts on individuals and familiesStrong advocacy, communication and interpersonal skillsAbility to work collaboratively with internal and external stakeholdersCommitment to ethical practice, diversity and inclusionStrong written and administrative skills,



including case management documentationQLD Working with Children CheckWhat we offerThe Salvos offer eligible employee's a well-balanced package of meaningful benefits including:Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.Flexible working arrangements.Access to EAP and health & wellness initiatives incl Fitness PassportAboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)Ongoing training and development opportunities that enhance on the job skills and proficiency.Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.About usThe Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration
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📌 Financial Counsellor (Victoria)
🏢 The Salvation Army
📍 Victoria