Join Our Team - Reception / Administration AssistantSpecialist Medical Practice | Supportive Team | Patient-FocusedMelbourne Oncology Group is a busy, well-established specialist medical oncology practice seeking a friendly, organised and professional Reception / Administration Assistant to join our team.We pride ourselves on providing patient-centered care and fostering a supportive, collaborative work environment.
Our administration team plays an important role in supporting our clinicians, ensuring a positive patient experience and keeping the practice running smoothly and efficiently.The friendly face and organisational backbone of our practiceThis role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering a calm, welcoming experience for patients while supporting broader administrative functions.Key responsibilities include:Providing friendly and professional reception services,



including greeting patients and managing enquiriesManaging phone calls, emails and incoming correspondenceScheduling appointments and managing clinic schedulesProcessing billing and paymentsSupporting doctors and the admin team with day-to-day administrative tasksMaintaining accurate patient records and confidentialityYou will bring:Previous experience in medical reception or administrative support (preferred but not essential)Experience using Xestro practice management software would be highly regarded, although not essentialExcellent communication and interpersonal skillsAttention to detailA warm, skilled approach with patients and colleaguesConfidence using practice management systems (or willingness to learn)Full-time preferred, however applicants available 4 days per week may be considered.
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📌 Reception / Administration Assistant (Medical) (Melbourne)
🏢 Melbourne Oncology Group
📍 Melbourne