Who We Are
Contour was founded in **** by students who saw that the quality of your education was basically a lottery.
Teachers stretched thin by the system, learning materials that varied from school to school, and support that stopped the moment you left the classroom.
We began with 5 students in a room.
Today 15,000+ students have trusted Contour as their academic partners, and we've grown to 500+ team members across 10 campuses in Australia.
In **** we ranked #8 on the AFR Fast 100 of fastest-growing companies.
We've produced hundreds of 99+ ATARs, tutored the world-record UCAT scorer, and placed 850+ students into medical and dental schools across Australia.
Contour is made up of three brands:
Contour Education → academic performance in high schoolContour MedPrep → entry into medical and dental schoolsContour TestPrep → entry into selective and scholarship schools
Contour is built by students, for students.
What You Will Do
Be the first point of contact for student and parent enquiries - in person, online, and over the phoneGreet and assist families on campus with warmth, professionalism, and careSupport students during class times and ensure their experience runs smoothlyManage scheduling, rescheduling, invoicing, and general queries with accuracyKeep campuses organised - from classrooms and reception to resources and stock levelsHandle daily admin tasks such as record-keeping, printing,



and basic operational supportTroubleshoot minor issues and escalat where neededMaintain tidy systems and accurate documentationShare ideas to improve campus service and student experience
What You Will Bring
We're looking for genuine, people-focused communicators who bring energy, empathy, and reliability.
You'll thrive if you bring:
Warmth and care for families - you love helping othersEnergy and enthusiasm - you bring positive vibes to campusExcellent communication - transparent, confident, and friendlyProactive mindset - you take initiative and find solutionsAttention to detail - you keep things running smoothlyReliability and commitment - families count on you
Experience that helps:
Previous experience in customer service, hospitality, retail, or call centresFamiliarity with the VCE system or having been a VCE graduate yourselfCurrently studying or holding a degree in Commerce, Business, or related field
Why You Will Love It
Flexible working environment with on-campus engagementMonthly wellbeing allowance + Employee Assistance Program (EAP)Personalised mentorship, training, and feedback to strengthen communication and service skillsA fun, fast-paced environment where no two days are the sameCareer growth opportunities in a rapidly expanding education companyWork that truly matters - helping students and families feel supported every step of the wayCompetitive hourly rate ($30 per hour + super) plus flexibility, extra leave, EAP access, and lifestyle perks.
#J-*****-Ljbffr

📌 Campus Experience Coordinator - Point Cook (Melbourne)
🏢 Contour Education
📍 Melbourne