About the role
We are seeking a dynamic and experienced Bistro Supervisor to join the team at Giannitto Family Hotels in Gawler, SA.
This is a casual position that offers flexibility while maintaining responsibility for the day-to-day operations of our bistro.
As Bistro Supervisor, you will play a crucial role in delivering exceptional customer service and maintaining high operational standards.
You will oversee staff, manage service quality, and ensure our guests enjoy a memorable dining experience that reflects the values and reputation of Giannitto Family Hotels.
Key responsibilities
Supervise and coordinate bistro staff during service periods, ensuring smooth workflow and high standards of customer serviceManage table allocations, reservations, and guest seating to optimise the dining experienceTrain and mentor staff members on service standards, menu knowledge, and company policiesMonitor food and beverage quality, ensuring all dishes meet company standards before they reach customersHandle customer inquiries, complaints, and concerns professionally and resolve issues promptlyMaintain compliance with health, safety, and hygiene regulations throughout the bistroAssist with stock management, inventory control, and ordering supplies as requiredContribute to creating a welcoming and professional atmosphere that encourages repeat businessSupport promotional activities and special events as needed
What we're looking for




Proven supervisory or leadership experience in a hospitality or food service environmentStrong knowledge of food and beverage service standards and practicesExcellent communication and interpersonal skills with the ability to motivate and manage a teamOutstanding customer service orientation with a genuine passion for hospitalityAbility to remain calm and professional under pressure during busy service periodsAttention to detail with strong organisational and time management skillsKnowledge of relevant health and safety regulations in food serviceFlexibility and reliability with the ability to work casual hours as requiredPreferred: Experience working in bistro, restaurant, or hotel environmentsPreferred: Current RSA (Responsible Service of Alcohol) certification or willingness to obtain
What we offer
Giannitto Family Hotels provides a supportive and inclusive work environment where your contributions are valued.
We offer adaptable casual working arrangements that allow you to balance your professional and personal commitments.
You will have the opportunity to develop your skills in hospitality management, work with a dedicated team, and be part of a family-oriented business with strong community roots.
We provide on-the-job training and support to help you succeed in your role, and we foster a positive workplace culture where staff wellbeing is a priority.
About us
Giannitto Family Hotels is a respected hospitality establishment in the Gawler region, known for delivering quality accommodation, dining, and entertainment experiences.
Built on family values and a commitment to hospitality excellence, we pride ourselves on creating a warm, welcoming environment for our guests and fostering a supportive workplace for our staff.
With a strong reputation in the local community, Giannitto Family Hotels is dedicated to maintaining high service standards and providing memorable experiences for everyone who walks through our doors.
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📌 Bistro Supervisor (Adelaide)
🏢 giannitto family hotels
📍 Adelaide