HCF is seeking a Provider Services Officer for our Parramatta contact centre.
This permanent, part time role supports doctors, hospital teams and members with phone-based service, accuracy and confidentiality.You will handle high-volume inbound calls (roughly ***** daily), resolve complex inquiries within SLAs, and collaborate with internal and external stakeholders while meeting KPIs.
Hybrid work is available, with a minimum of two days in the office.
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📌 Provider Services Specialist - Hybrid, Parramatta (Sydney)
🏢 HCF
📍 Sydney