Retail Manager

Rockdale, Full Time, Retail
Please Quote Reference Number 19014

- Competitive salary on offer
- Full time role
- Join the team at I Love Pizza Rockdale

At I Love Pizza, we believe that food is a language of love, a way to express affection and connection. In our culture, we understand that every meal is an opportunity to create cherished memories and strengthen bonds. That's why we pour our hearts into every pizza we make!

We are currently seeking a skilled and driven Retail Manager to join our team as Retail Manager, working full time 38 hours a week.

Applicants must hold an AQF associate degree or Diploma of Hospitality Management or equivalent, as well as have at least a few years of experience a similar role.

Duties will include:

- Daily Store Operations -
- Open and close the store on time.
- Ensure cleanliness, hygiene, and food safety standards are maintained.
- Inventory & Stock Control -
- Monitor and order ingredients, packaging, and supplies.
- Manage waste and minimize food cost.
- Quality Control -
- Ensure consistency in food preparation, portion sizes, and product presentation.
- Handle customer complaints or concerns promptly and professionally.

Staff Management:

- Staff Scheduling -
- Create and manage rosters to ensure adequate staffing during peak and non-peak hours.
- Approve leaves and manage shift changes.
- Training & Supervision -




- Train current staff in food prep, safety, and customer service.
- Supervise performance and provide regular feedback.
- Team Leadership -
- Motivate the team and maintain a positive work environment.
- Resolve conflicts and ensure team cooperation.

Financial Responsibilities:

- Cash Handling -
- Supervise POS transactions and ensure cash is balanced at end of day.
- Deposit cash and maintain daily sales records.
- Sales Goals & Targets -
- Monitor daily, weekly, and monthly sales.
- Work to improve upselling and drive customer loyalty.

Customer Service & Communication:

- Customer Interaction -
- Ensure high levels of customer satisfaction.
- Resolve customer issues and gather feedback for improvement.
- Communication with Head Office -
- Report sales, staff, and operational issues.
- Follow all company policies and implement updates.

Compliance & Safety:

- Food Safety Compliance -
- Ensure compliance with health and safety regulations.
- Conduct regular checks and keep documentation updated.
- Equipment Maintenance -
- Ensure all kitchen and POS equipment is functioning.
- Report and coordinate repairs if needed.

A salary between $84,000 - $87,000 will be offered to the successful candidate.

Apply now through our online application form.

Vacancy Listing Dates 2/11/2026 to 2/12/2026

📌 Retail Manager (Sydney)
🏢 I Love Pizza Rockdale
📍 Sydney