About the role

Ominta Group is seeking a motivated ICT Business Analyst to work closely with business stakeholders and technical teams to improve business processes, define system requirements and support the delivery of practical technology solutions.

Key responsibilities

• Consult with stakeholders to understand operational challenges, business objectives and opportunities for technology-enabled improvements.

• Review existing workflows, information systems and procedures to identify gaps, inefficiencies and areas for enhancement.

• Gather, assess and document business and functional requirements, including process maps, user stories and system specifications.

• Evaluate proposed ICT solutions for business suitability, feasibility and alignment with organisational requirements.

• Work with developers, vendors and internal teams to translate business needs into explicit technical and functional deliverables.

• Assist with system design, configuration, integration and implementation planning, including change-impact assessments.

• Develop test scenarios,



coordinate user acceptance testing and document defects and corrective actions.

• Prepare reports, recommendations, user documentation and training materials to support successful system adoption.

• Monitor implemented solutions, collect stakeholder feedback and recommend ongoing process and system improvements.

Qualifications and experience

• Bachelor’s degree in Information Technology or a closely related discipline.

• Some relevant practical work experience in ICT business analysis, systems analysis or a related IT role.

• Ability to analyse business processes, document requirements and communicate effectively with technical and non-technical stakeholders.

• Strong problem-solving, organisational and written communication skills.

• Familiarity with business analysis tools, process mapping, testing or project delivery practices will be advantageous.

Salary - AUD $80,000–$85,000 per annum plus superannuation

Only eligible and short-listed applicants will be considered.

📌 ICT Business Analyst (Glen Waverley)
🏢 OMINTA GROUP
📍 Glen Waverley