Sales Associate | Full-Time Joondalup

Retail rarely offers the chance to genuinely transform how a community lives and commutes, but that is the exact premise behind this opportunity.

Operating from a vibrant hub in Joondalup, the team is searching for a agile Sales Associate who treats customer service as an art form rather than a checklist. The mission here goes well beyond shifting stock; it is about championing sustainable, active movement, removing barriers for everyday commuters and weekend explorers, and representing gear that people genuinely fall in love with.

Prior technical mechanical wizardry is not a prerequisite. What matters most is someone driven by authentic human connection, a curiousity to solve problems on the spot, and an appetite to learn from the ground up.

The Package & Perks

- $63,000 base salary + superannuation + accessible monthly performance bonuses
- Rotating roster balancing weekday shifts with regular Saturday trade
- Comprehensive, structured product training and mentorship designed to sharpen customer consulting and retail craft
- An energetic, welcoming team dynamic built on shared experiences and mutual support
- The daily satisfaction of helping people trade traffic congestion for a cleaner, planet-friendly commute

What will a day look like

- Greeting every person who walks through the doors with warmth and zero pretension.
- Translating technical features into plain English, helping riders navigate options with complete transparency and zero hard-sell tactics.




- Following up on test rides, answering queries across phone and email, and turning first-time visitors into long-term community advocates.
- aking immediate ownership of challenges on the showroom floor without waiting around for instructions.
- Keeping retail systems running smoothly, handling point-of-sale transactions, store open/close routines, and register balancing.
- Ensuring bikes, accessories, and displays look sharp, fully stocked, and inspiring at all times.
- Assisting with unboxing, standard bike assembly setups, and resolving customer warranty inquiries fairly and swiftly.

The Ideal Profile

- Enjoys striking up conversations, listens intently, and has a natural knack for putting customers at ease.
- Guided by fair play, honesty, and a commitment to doing what is right for the customer every single time.
- Sees an obstacle and immediately looks for a workaround with energy and grit.
- Completely open to feedback, hungry to improve, and motivated to level up personal skills week over week.
- Methodical with daily store details, dependable on the tools, and quick to pick up new digital platforms.

Next Steps
For candidates ready to step into a consultative, purpose-driven sales career that champions sustainability and healthy living, applications are now open.

For a confidential discussion, contact Elissa on 0484 614 160 or email [email protected].

Explore more opportunities at www.retailworldresourcing.com

📌 Sales Associate | Joondalup (Perth)
🏢 Retailworld Resourcing
📍 Perth