This is a great opportunity for someone who wants to step into an exciting role where they can grow their career!

About Us:
C+M Build Group is a multi-disciplinary design, engineering, and construction services provider operating across the east coast of Australia. Founded in 2018, the company specialises in end-to-end building services for the insurance, residential, and commercial sectors.

About the Role:
An exciting opportunity is now available for a highly motivated and proactive individual to join our C +M Build Brisbane team. This diverse opportunity will involve liaising with customers and corporate clients, receiving inbound inquiries via phone and email and assisting with various administration duties. This is a fantastic chance to join a stable and secure company and receive ongoing training and development, with opportunities for career progression and growth within the company.

Key Duties & Responsibilities:

- Receive and handle calls from a diverse customer base
- Process invoices and assist with additional administrative tasks as required throughout the day.
- Strong organisational and time management skills.
- Basic IT skills, including knowledge of Microsoft Word, Excel, and Outlook.
- Assist customers and corporate clients with specific enquiries
- Provide a high level of personalised customer service
- Manage client relationships and correspondence




- Deliver professional customer service to our insurance-based clients & customers
- Manage phone & email inquiries
- Handle job disputes & complaint resolution

Key Selection Criteria:

- Robust customer experience background
- Confident and professional phone manner
- Experience processing invoices and maintaining accurate financial records
- Excellent communication and interpersonal skills
- Ability to work well under pressure
- Strong computer literacy
- Positive attitude and a desire to go above and beyond to deliver high-quality customer service
- Previous experience in a customer service or administrative role is highly regarded but not essential
- Previous experience in the insurance or construction industry is highly regarded but not essential.

Ready to Apply? If you're ready to take on a rewarding role with a company that values your growth and contributions, apply now! We're excited to hear from you.

Please note: The successful candidate must have the right to work in Australia and be prepared to undergo a criminal background check where required.

Agency Notice: We do not accept unsolicited resumes or candidate profiles from recruitment agencies. Please do not forward resumes to hiring managers, or any other company employees. We are not responsible for any fees related to unsolicited resumes.

📌 Administration & Customer Service Officer (East Brisbane)
🏢 Global 360
📍 East Brisbane