Duty Manager (Gold Coast)

Duty Manager (Gold Coast)

03 Nov
|
Frontline Recruitment Group
|
Gold Coast

03 Nov

Frontline Recruitment Group

Gold Coast

About the Company:
Join a busy hospitality venue on the Gold Coast, delivering quality food, beverage and entertainment experiences to a diverse customer base. With a strong focus on service, operational standards and team culture, they are looking for an experienced hospitality professional to join their leadership team.

About the Role:
Reporting to the Venue Manager, you will play an integral role in the day-to-day operations of the venue, ensuring smooth service delivery and an exceptional guest experience.
This is a hands-on leadership position suited to someone who thrives in a fast-paced environment, enjoys leading a team and understands what it takes to operate a successful hospitality venue.

Your responsibilities will include:

- Overseeing daily venue operations across bar, restaurant and gaming areas as required.
- Leading, motivating and supporting front-of-house staff throughout service.
- Maintaining high standards of customer service and handling guest enquiries professionally.
- Managing opening and closing procedures, cash handling and reporting.
- Ensuring compliance with RSA, RSG, RMLV, Approved Managers Licence, workplace health and safety and relevant licensing requirements.




- Supporting staff training, development and performance management.
- Working closely with senior management to achieve operational and financial targets.

Your Skills and Experience:

- Previous experience in a Duty Manager, Assistant Manager or Senior Supervisor role within a busy hospitality venue.
- Strong leadership skills with the ability to motivate, develop and manage a team.
- Excellent communication and customer service skills, with a hands-on approach to management.
- Sound understanding of venue operations, compliance, RSA and workplace health and safety.
- Ability to remain organised, solution-focused and composed in a fast-paced environment.

Your Benefits and Rewards:

- Competitive salary package on offer.
- Chance to join an established and busy Gold Coast venue.
- Supportive management team and positive working environment.
- Career development and progression opportunities.
- Varied role with the opportunity to make a genuine impact on venue performance and team culture.

If you're an experienced hospitality leader ready for your next opportunity, we'd love to hear from you!

📌 Duty Manager (Gold Coast)
🏢 Frontline Recruitment Group
📍 Gold Coast

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