COMMUNITY ENGAGEMENT OFFICER
OBJECTIVE
Working within the Stakeholder Relations business unit, the role will provide an advisory service to staff with the engagement aspects of their projects, building wide understanding and practices in community engagement planning and assist with delivery of community engagement activities and initiatives.

KEY RESULT AREAS
TEAM EFFECTIVENESS

- Display proactive, professional and clear communication, both written and verbal.
- Constructively participate in team discussions and information sessions, communicating effectively within the team and cross functional teams. - Proactively identify, respond to and escalate potential issues.
- Work effectively within a team of staff with the range of competencies and skills necessary for the evolving requirements in this rapidly developing field.
- Adhere to internal policies and processes.

DISPLAY QUALIFIED AND PROFICIENT TECHNICAL ABILITY

- Maintain good exposure to industry standards and innovations.
- Provide high level advice and support to internal business units and project teams
- Produce high-quality content relating to community engagement and projects to achieve strategic objectives.
- Develop innovative and contemporary ways of engaging with the community through a variety of techniques and research methods.
- Enhance the organisation's brand through development and implementation of effective engagement strategies, activities and materials.
- Regularly monitor industry news, online support forums and legislative changes related to community engagement, to keep abreast of potential issues and opportunities.

TRAINING/QUALIFICATION(S)

- Relevant tertiary qualifications (Bachelor of Communications or Public Relations)
- Completion of International Association of Public Participation (IAP2) training modules or certificate and/or relevant work experience
- Current Working With Children Check (WWC) or ability to obtain one
- Graphic Design Qualifications (desirable)

ESSENTIAL KNOWLEDGE & SKILLS





- Ability to maintain and foster positive communication and engagement processes throughout the organisation.
- Ability to identify potential risks and challenges with engagement methodologies and recommend alternate approaches.
- Evaluate engagement and communication plans, analysing data collected during engagement activities and produce high-quality reports.
- Effective consultation with internal stakeholders to determine business and project consultation needs to achieve best practice community engagement outcomes.
- Highly developed written, verbal and interpersonal skills.
- Strong copy writing skills.
- Highly developed skills in the use of MS Office (Word, Excel, PowerPoint, Publisher).

DESIRABLE KNOWLEDGE & SKILLS

- Experience in maintaining online engagement platform software.
- Ability to coordinate a range of tasks both concurrently and logically in order to achieve objectives.
- Ability to develop and maintain relevant templates and quality assessment tools.
- Highly developed organisational skills, proven ability to effectively prioritise multiple projects and achieve set outcomes.
- Utilisation of Adobe Creative Cloud, InDesign, Photoshop.

SELECTION CRITERIA

- Demonstrated knowledge of community engagement principles and practices.
- Experience in developing and delivering community engagement plans, activities, projects and initiatives as required including face to face, facilitation, written surveys, mail outs and online tools.
- Highly developed stakeholder analysis skills.
- Demonstrated experience in networking and developing relationships with key internal and external stakeholders.
- Experience in development of communications materials, flyers, surveys, brochures and social media.
- Contribute to effective strategic and operational planning by offering expert advice to staff to improve public participation and decision-making outcomes.

DRIVERS LICENCE

- Possession of a current 'C-A' (Automatic) or 'C' (Manual) class driver's licence allowing the holder to drive legally in Western Australia.

📌 Community Engagement Officer (Perth)
🏢 Amalgam Recruitment
📍 Perth