As our Front of House & Guest Experience Lead, you'll be the go-to person for our reception team, taking responsibility for staff rostering, daily operations, guest satisfaction and resolving challenges as they arise. You'll know when to step in, when to empower your team and when something genuinely needs to be escalated.
Key responsibilities
- Take ownership of Front of House operations
- Staff rostering
- Daily operations management
- Guest satisfaction
- Resolving challenges as they arise
- Making decisions and taking initiative
- Leading by example
About you
- Confident and proactive leader
- Robust organisational skills
- Excellent computer literacy
- Positive, solutions-focused attitude
- Experience in tourism,
hospitality or accommodation management highly regarded
- Takes pride in work
- Enjoys supporting others
About us
BIG4 Barossa Tourist Park is located in the heart of the Barossa Valley, offering a range of accommodation and facilities for visitors to the region.
As part of the Nuriootpa Centennial Park precinct, we are a busy and established tourism business with a strong focus on customer service, teamwork and delivering quality guest experiences.
We're a friendly, hardworking team who value initiative, accountability and a positive workplace culture.
📌 Front of House & Guest Experience Lead (Nuriootpa)
🏢 BIG4 Barossa Tourist Park
📍 Nuriootpa
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