Technical Business Analyst - Loyalty

Location: Sydney

6 month contract: $800pd

The Opportunity

· We're partnering with an established technology business seeking an experienced Technical Business Analyst to support the development and enhancement of its digital loyalty and rewards platform.

· Working closely with Product, Engineering and key business stakeholders, you'll play a critical role in delivering technology solutions that connect financial services, customer engagement and loyalty programs.

Key Responsibilities

· Gather, analyse and translate business requirements into detailed technical specifications, user stories and acceptance criteria.

· Support the development and enhancement of loyalty, rewards and financial services technology platforms.

· Work closely with engineering teams on API integrations, system interfaces and data flows.

· Analyse customer journeys across loyalty enrolment, points accumulation, redemption and rewards management.

· Collaborate with internal teams and external partners to support platform integrations and new product capabilities.





About You

· Proven experience as a Technical Business Analyst, ideally within a digital product or technology environment.

· Experience across both loyalty/rewards programs and financial services is essential.

· Robust understanding of APIs, system integrations, data mapping and backend processes.

· Experience working on loyalty platforms, rewards ecosystems, points management or redemption solutions.

· Exposure to banking, payments, cards or other financial services products.

· Ability to translate complex business requirements into clear technical specifications for development teams.

· Experience working with Agile delivery methodologies and tools such as Jira and Confluence.

· Strong stakeholder management skills, with the ability to engage technical teams, business stakeholders and external partners.

· SQL experience and an understanding of relational databases would be advantageous.

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📌 Technical Business Analyst (Sydney)
🏢 Hydrogen Group
📍 Sydney