Job Description
We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.
The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.
Key Responsibilities
Respond to booking inquiries
Gather customer needs and preferences
Research available options
Coordinate booking details
Verify customer and reservation information
Provide confirmations and relevant information
Assist with booking updates and changes
Communicate with providers as needed
Maintain accurate booking records
Follow up with customers regarding outstanding information
Provide professional support throughout the booking process
Qualifications
Strong communication skills
Excellent organization
Attention to detail
Customer-focused attitude




Comfortable researching information online
Basic computer proficiency
Ability to learn booking systems
Solid time-management abilities
Reliable and self-motivated
Previous booking or customer-service experience is helpful but not required
Why Choose Us?
Remote Setting: Coordinate bookings remotely
Flexible Scheduling: Organize your schedule around responsibilities and customer needs
Training Available: Learn booking procedures and online platforms
Ongoing Support: Access educational resources and guidance
Career development: Build organization, communication, research, and coordination skills
Customer-Focused Role: Assist customers throughout the booking process
Additional Requirements
Must be able to call at least 30 people a day
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📌 Part Time Housekeeping & Laundry Expert Melbourne
🏢 Estia Health
📍 Melbourne