Brave, bold, and bursting with energy, Crystalbrook Vincent is a five‐star hotel in Howard Smith Wharves.
We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences.Role PurposeAre you passionate about connecting with guests and working in a beautiful 5‐star hotel?
We have the opportunity to welcome a Guest Service Agent who is brave, bold, and bursting with energy to Crystalbrook Vincent.ResponsibilitiesYou will be team centric and enjoy working to common goalsYou have previous hotel guest service experienceWith strong IT and process experience – you will have a robust attention to detail and be familiar with Opera (PMS)A working knowledge of Brisbane with an enthusiasm for local tourism will be usefulAn availability to work across a 7‐day roster – evenings and night includedYou will be motivated to provide the best guest experience possibleSkills and experienceUnfortunately,



we are unable to consider individuals holding short term or student Visa's for this position.Why UsYou will work alongside exceptional people in a supportive, collaborative and agile setting.
We are proud to offer a range of industry‐leading benefits that support your lifestyle, career and wellbeing including:50% F&B; discount across all Crystalbrook restaurants and bars$99 room rates and a generous friends and family discountEnhanced parental Leave and lifestyle benefitsA commitment to a green future through enhanced sustainability practicesAccess to our internal mobility program and team reward schemesOnline learning and training with tailored career development pathwaysA culture of collaboration, elevating experiences and diversityLimitless career opportunities in a quick growing, dynamic environmentRegular service recognition and team engagement eventsWe value diversity and inclusion, welcoming people of all backgrounds.
If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.
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📌 Executive Leader, Destination & Visitor Experience Brisbane
🏢 Luminary Consulting Group
📍 Brisbane