Car Hire Assistant (Casual)
Location: Tullamarine, VICHours: Casual, flexible shifts (including weekends)
We're looking for a reliable and switched-on Car Hire Assistant to join our growing car-hire team based in Tullamarine.
All bookings are managed through the Turo platform, and you'll be a key part of ensuring our vehicles and guests are looked after to a high standard.
Key Responsibilities
Cleaning vehicles to a high standard (interior & exterior)
Handing cars over to guests and completing check-ins & check-outs
Communicating with guests via the Turo app, work phone, and computer
Delivering vehicles to Melbourne Airport and providing a shuttle service
Completing premium deliveries to specific guest locations
Completing a daily return log accurately
Keeping the warehouse tidy and organised
Communicating with the team via a WhatsApp group chat
Assisting with our on-site car wash business when required
Communication Is Key
You'll be dealing directly with customers, so:
Solid English (spoken and written) is essential




Confident, friendly, and skilled communication is a must
Comfortable answering calls and responding to messages promptly
What We're Looking For
Reliable, responsible, and well-presented
Good attention to detail
Comfortable using apps and basic computer systems
Ability to work independently and as part of a team
A valid driver's licence
Previous experience is not required, but is a bonus
Why Join Us?
Flexible casual hours
Varied role - no two days are the same
Small, supportive team setting
Chance to learn about the car hire industry and Turo platform
Job Type: Casual
Pay: $ – $ per hour
Ability to commute/relocate:
Tullamarine VIC : Reliably commute or planning to relocate before starting work (Required)
Language:
English (Required)
Licence/Certification:
Driver Licence (Required)
Work Location: In person
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📌 Car Hire Assistant Victoria
🏢 Vertali APAC
📍 Victoria