5+
years' experience as a Senior Business Analyst
, leading complex digital and
integration initiatives across enterprise programs.
Demonstrated
delivery experience on
large-scale OpenText ECM programs
—including
Content
Suite, xECM, InfoArchive
, with strong capability in
content
analysis, migration strategy, metadata modelling, retention/records, and
integration patterns
.
Robust
exposure to
Cloud and SaaS delivery models
, including understanding
of
workplace strategies, deployment pipelines, non-functional
requirements (performance, security, availability, compliance)
.
Deep
experience defining
API‐level requirements
, covering:
Request/response
structures and validation
Error
handling and exception scenarios
Data
mapping across upstream/downstream systems
Authentication/authorization
flows (OAuth, SAML, etc.)
Performance,
scalability, versioning and integration best practices
Hands‐on




proficiency with
Postman
and
Swagger/OpenAPI specs
for
exploring, validating, and testing APIs and integration endpoints.
Strong
ability to
facilitate workshops, lead requirement discovery
, and
translate business needs into transparent functional specifications, user
stories, and acceptance criteria.
Excellent
communication, influencing, and stakeholder management skills
,
capable of aligning business SMEs, architects, engineering teams, and
vendors.
Experience
working across
multi-disciplinary teams
, ensuring traceability, gap
analysis, and end‐to‐end requirements governance for ECM transformations.
Exposure
to the
insurance domain
, including understanding of policy, claims,
customer data, regulatory and compliance-driven document processes.

📌 Business Analyst With Opentext New South Wales (Australia)
🏢 XPT Software Australia Pty
📍 Australia