Community Housing Limited is seeking an all‐round people leader to guide and develop a high‐performing contact centre team on the Gold Coast.
You'll coach, manage performance, and coordinate rostering while resolving complex customer issues with empathy and explicit boundaries.You'll act as a trusted escalation point, work with stakeholders, and drive continuous improvement to ensure excellent customer outcomes and a positive service culture.
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📌 Contact Centre Lead: Coach & Elevate Customer Experience Gold Coast
🏢 Community Housing
📍 Gold Coast
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