In this full-time position, you’ll provide high-level administrative and secretarial support to multiple specialists across a range of specialties. No two days are the same, so you’ll need to juggle competing priorities with confidence, adapt quickly to each specialist’s needs, and deliver a seamless experience for patients and referrers alike.
Key responsibilities
- Managing diaries, appointments and theatre/procedure bookings for multiple specialists
- Preparing correspondence, and managing clinical letters and reports
- Greeting patients and handling phone, email and referral enquiries professionally
- Coordinating billing, Medicare, health fund and DVA claims
- Liaising with hospitals, GPs, allied health providers and other practices
- Maintaining accurate patient records and ensuring confidentiality at all times
- Supporting and mentoring other administrative team members as needed
About you
- Proven experience as a medical secretary, ideally within a specialist practice
- Quick, efficient and highly organised, with excellent attention to detail
- Adaptable and dynamic, comfortable switching between specialists and specialties throughout the day
- Able to work independently and use your initiative, while also being a supportive team player
- Strong knowledge of medical terminology
- Excellent communication and customer service skills, with a calm, professional manner
- Knowledge of Gentu practice management software is highly regarded
About us
- Busy Modern Specialist Centre
- A up-to-date, well-equipped work environment
- A supportive and collaborative team
- Varied and rewarding work across multiple specialties
- Competitive salary commensurate with experience
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📌 Senior Full-Time Medical Secretary (Torquay)
🏢 The Trustee for SCSC Unit Trust
📍 Torquay
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