Field Service Technician: Gaming Hardware & Software Expert (Mount Helena)

Field Service Technician: Gaming Hardware & Software Expert (Mount Helena)

02 Nov
|
Intralot
|
Mount Helena

02 Nov

Intralot

Mount Helena

Intralot is seeking a Field Service Technician to join Bally’s Intralot in Montana. You will serve as the second level of escalation for Tier 1 issues, troubleshooting complex hardware and software problems on VLTs, COAMs, and cash devices, while coordinating with field teams and vendors.

You will guide Tier 1 agents in real time, document incident trends, and contribute to process improvements. You will maintain logs in our ticketing system and participate in onboarding, ensuring timely

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📌 Field Service Technician: Gaming Hardware & Software Expert (Mount Helena)
🏢 Intralot
📍 Mount Helena

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