Head of Scam Dispute Resolution (Sydney)

Head of Scam Dispute Resolution (Sydney)

02 Nov
|
Australian Financial Complaints Authority
|
Sydney

02 Nov

Australian Financial Complaints Authority

Sydney

Australian Financial Complaints Authority (AFCA) is seeking an experienced dispute resolution leader to head a team resolving complex scam complaints and contribute to consumer protection.

You will coach professionals, allocate cases by complexity, monitor progression and ensure fair, well-reasoned outcomes while maintaining a trauma-informed, human-centred and psychologically safe work setting.

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📌 Head of Scam Dispute Resolution (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney

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