Senior Manager, Revenue Strategy & Operations

Sydney Airwallex

Job Description

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices.

How you'll make impact

- Own the strategy for Airwallex’s most important enterprise opportunities, staying close to priority deals and helping teams define winning approaches.
- Partner with Sales and Account Management to develop and execute tailored strategies for individual enterprise customers across recent business, expansion and retention.
- Support complex commercial decisions, including opportunity prioritisation, deal strategy, business cases, pricing and packaging considerations, and commercially grounded recommendations.
- Manage the tooling, reporting and operating rhythms that support both front-book growth and back-book performance.
- Improve pipeline visibility, performance insights, forecasting and commercial reporting to help leaders make informed decisions.




- Identify friction in commercial workflows and create simpler, more scalable ways for teams to operate.
- Turn strategic thinking into practical execution by taking ownership from problem definition through implementation, adoption and measurement.
- Lead high-priority, cross-functional initiatives involving Sales, Account Management, Product, Finance, Legal, Risk and Operations.
- Build trusted relationships with enterprise customers and internal stakeholders through clear communication, commercial judgement and a strong understanding of customer needs.
- Develop repeatable playbooks and operating mechanisms from lessons learned across strategic opportunities, while maintaining the flexibility required for complex enterprise customers.

You’ll work from our Sydney office three days a week.

What we're looking for Essentials

- 7+ years of professional experience in strategy, consulting, revenue strategy, commercial operations, commercial finance or a related field.
- A bachelor’s degree.
- Experience in consulting, or a comparable environment that developed rigorous problem-solving and executive communication skills.




- A strategic mindset and the ability to move comfortably from consultancy-style problem solving to hands‑on execution.
- A track record of solving complex problems and turning analysis into practical, commercially grounded solutions.
- Strong written, verbal and presentation skills, including the ability to communicate effectively with executives, customers and delivery teams.
- Experience partnering with Sales and Account Management teams on customer strategy, commercial planning, enterprise deals or growth initiatives.

Preferred

- Experience in fintech, payments, financial services, SaaS or another complex, technology-led business.
- Experience in go-to-market strategy, enterprise revenue operations or commercial strategy.
- Experience working on large enterprise deals or complex customer engagements involving multiple stakeholders, products, markets or commercial models.
- Experience across both new‑business strategy and existing‑customer growth, expansion or account management.
- Experience with CRM, business intelligence or revenue tooling, and the ability to turn data into executive-ready insights.
- Experience building business cases, forecasting models, dashboards, playbooks or scalable operating mechanisms.

You’ll thrive here if

- You're comfortable with ambiguity.
- You connect dots across functions and hold the big picture without losing grip on the details.
- You simplify complexity rather than hiding behind it.
- You adapt your communication style to your audience without losing your core message.
- You come to the table with a point of view, not just a problem.

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