02 Nov
|
Australian Financial Complaints Authority
|
Melbourne
02 Nov
Australian Financial Complaints Authority
Melbourne
Australian Financial Complaints Authority (AFCA) is seeking a Dispute Resolution Specialist to investigate and resolve scam complaints under the Scams Prevention Framework. You will reconstruct scams, assess conduct against obligations, and drive fair outcomes through negotiation, conciliation, or preliminary assessments.
You will manage a wide-ranging caseload, obtain information from parties, and ensure timely communications while maintaining confidentiality and high standards of service.
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📌 Scams Dispute Resolution Specialist (Hybrid) (Melbourne)
🏢 Australian Financial Complaints Authority
📍 Melbourne