Senior Dispute Resolution Specialist – Scams (Sydney)

Senior Dispute Resolution Specialist – Scams (Sydney)

02 Nov
|
Australian Financial Complaints Authority
|
Sydney

02 Nov

Australian Financial Complaints Authority

Sydney

Australian Financial Complaints Authority (AFCA) is seeking a Senior Dispute Resolution Specialist to investigate and resolve complex scam complaints, including multi‑entity cases, using a trauma‑informed, human‑centred approach. You will design whole‑complaint strategies, lead negotiations, and provide mentoring to colleagues to drive fair outcomes.

The role is based in Sydney with hybrid working options, and AFCA offers a supportive culture, adaptable work arrangements and opportunities to

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📌 Senior Dispute Resolution Specialist – Scams (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney

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