Dispute Resolution Team Lead - Customer Care (Melbourne)

Dispute Resolution Team Lead - Customer Care (Melbourne)

02 Nov
|
Department of Government Services VIC
|
Melbourne

02 Nov

Department of Government Services VIC

Melbourne

Department of Government Services VIC in Melbourne, Australia, is seeking a Team Manager for the Dispute Settlement Centre of Victoria (DSCV). You will lead a team of Dispute Assessment Officers, delivering high-quality intake, assessment, and case management services to the Victorian community.

You will oversee workload, service quality, escalation handling, and staff performance, working with other teams to ensure coordinated delivery and ongoing process improvements aligned to outcomes and

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📌 Dispute Resolution Team Lead - Customer Care (Melbourne)
🏢 Department of Government Services VIC
📍 Melbourne

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