Location: Melbourne - CBD and Inner Metro suburbs

Reference: 471

About Us

The Victorian Ombudsman (VO) provides a free, independent, accessible and impartial service to the public. Our purpose is to ensure fairness for the public in their dealings with the Victorian public sector, to improve public administration, and engage within both public organisations, the government sector and the broader community. The Ombudsman Act 1973 (Vic) is the governing legislation.

The VO’s role is to ensure that the services of state and local government, and other public organisations are delivered in a fair and reasonable manner that is compatible with the Charter of Human Rights and Responsibilities Act 2006 (Vic) and that human rights have been taken into consideration in decision making.

About this role

You will propose oversight and preventive action (including own-motion enquiries, education, engagement and complaint system reviews) in response to identified systemic issues and assist in carrying out these actions, where appropriate.

The role shares data and other intelligence outputs both internally and externally - to inform the work priorities of other divisions at the VO,



and to improve public administration in the agencies that we oversee.

Core to your success in this role is the ability to obtain a strong understanding of the Ombudsman Act 1973.

To be considered for this role, you must include:

- a 1-page Cover Letter addressing the Key Selection Criteria.
- a Resume, no longer than 5 pages.

VO is an equal opportunity employer and is committed to providing an inclusive, accessible and safe work setting. We want to ensure all applicants and employees with disability are treated respectfully and equitably in all stages of the recruitment process.

We encourage job applications from people of all genders, ages, religions, disability, LGBTIQ and cultures, including Aboriginal and Torres Strait Islander people.

VO is committed to supporting our employees work and life balance commitments. All requests for flexible working arrangements will be considered in line with operational requirements.

Employment at the Victorian Ombudsman is subject to:

Applications close Thursday 12 November 2026 at 11.59pm

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📌 Intelligence Analyst (Melbourne)
🏢 Victorian Ombudsman
📍 Melbourne