We are seeking a proactive Key Account Manager responsible for managing specialty products/accounts across Western Australia. This position is pivotal in fostering client relationships, engaging healthcare professionals, and optimizing distribution channels to support patient access to innovative therapies. On a day to day basis, this role will see you responsible for: Account Management and Client Engagement
• Develop and maintain expert knowledge of local supply and distribution channels, building relationships with key stakeholders to maximize portfolio performance and uncover new business opportunities
• Manage trade and wholesale channels to enhance existing and future Link products and services
• Ensure comprehensive awareness of product and service offerings among healthcare professionals, procurement teams, and financial decision-makers in hospitals and distribution channels
• Facilitate effective communication and strategic value propositions tailored to the needs of varied stakeholders
• Establish and nurture positive customer relationships, ensuring satisfaction and fulfilling contractual obligations, which will enhance Link's corporate reputation and success in tender submissions
• Utilize cross-functional collaboration to maximize business opportunities and drive customer satisfaction Strategic Territory Management
• Collaborate with internal stakeholders to streamline tender evaluation processes and submissions
• Identify and implement strategies for product portfolio placement at local and regional levels
• Conduct market analysis to identify and evaluate future business opportunities
• Create, maintain, and execute strategic account plans aimed at fostering growth and optimizing local engagements
• Leverage CRM systems for managing customer interactions, ensuring accurate insights and up-to-date local intelligence
• Attend industry conferences and events as necessary, complying with local laws and regulations
• Deliver on sales targets and launch KPIs effectively and efficiently Requirements
• Degree in Life Sciences or a related field is preferred
• Demonstrated expertise in the local market
• Proven track record of achieving revenue, profit, and sales targets
• Exceptional communication, interpersonal, and presentation skills
• Strong organizational capabilities with a demonstrated history of independent work
• Able to operate both strategically and tactically across accounts
• Experience engaging with local wholesalers and tender groups across the supply chain
• Prior successful sales experience and/or account management experience within a hospital workplace is essential
• Ability to innovate and solve problems effectively
• Competency in forecasting and analyzing market trends to propose beneficial solutions
• Relentless focus on achieving desired outcomes and delivering impactful results
📌 Key Account Manager (Australia)
🏢 Clinigen
📍 Australia
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