Head of Scam Dispute Resolution – Hybrid Leader (Melbourne)

Head of Scam Dispute Resolution – Hybrid Leader (Melbourne)

02 Nov
|
Australian Financial Complaints Authority
|
Melbourne

02 Nov

Australian Financial Complaints Authority

Melbourne

Australian Financial Complaints Authority in Melbourne seeks an experienced dispute resolution leader to lead a team resolving scam complaints and help shape a current era of consumer protection in Australia.

You will combine leadership, investigative and dispute resolution expertise to support consumers affected by scams, with a hybrid work model requiring three days in the office each week. The role emphasizes compassionate leadership, team wellbeing and high-quality outcomes.

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📌 Head of Scam Dispute Resolution – Hybrid Leader (Melbourne)
🏢 Australian Financial Complaints Authority
📍 Melbourne

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