At Subway Derrimut, we are looking for an experienced and motivated Retail Manager to organise and control our store's daily operations. This is a permanent, full-time position of 38 hours per week, with a salary of $80,000 per year plus superannuation. You will be responsible for staff management, purchasing and stock control, budgeting, sales performance and customer service, while maintaining Subway's operational standards.

What you'll do

- Plan, organise and manage daily store operations, maintaining product quality and customer service standards.
- Determine stock requirements and oversee purchasing, ordering, stock rotation and inventory control to meet demand and minimise wastage.
- Prepare and manage store budgets, monitor sales and profitability, and control labour, food and operating costs.
- Implement purchasing and local marketing strategies and manage pricing and promotions within Subway franchise requirements and delegated authority.
- Recruit, induct, train and supervise employees, prepare rosters and manage staff performance.
- Oversee product presentation, promotional displays and the implementation of Subway campaigns.




- Manage customer enquiries and complaints, ensuring timely resolution and consistent service.
- Maintain accurate stock, sales and financial records, and oversee cash handling and daily reconciliations.
- Monitor store performance and implement operational improvements to achieve business targets.
- Ensure compliance with food safety, hygiene and workplace health and safety requirements.

About you

- A relevant Diploma or higher qualification.
- At least one year of relevant management experience in a retail, fast-food or quick-service restaurant environment.
- Demonstrated experience in staff supervision, rostering, stock control, budgeting and cost management.
- Robust communication, customer service and problem-solving skills.
- The ability to make operational decisions and manage competing priorities in a busy store.
- Availability to work a roster that includes weekends and public holidays.

Applications are welcome from all suitably qualified candidates, including Australian citizens and permanent residents.

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📌 Retail Manager (Melbourne)
🏢 Mata Rani
📍 Melbourne