As an IT Support Engineer you will perform activities associated with installing, maintaining and servicing IT environments and computer-related products, including but not limited to desktop & laptop computers, printers, network devices and servers remotely or at customer locations.

This role is based at our Melbourne south-east office in Narre Warren (VIC 3805) however you may at times have to travel to customer sites all across Melbourne & CBD. (radius of about 50-80km from the office)

This is an exciting chance for you take your existing skills and accelerate your career growth. This is a position that will see you engage with a broad range of customers remotely or on-site.

Company Profile

SPTECH is a Melbourne-based MSP with a unique view on how to manage customers and IT environments. With an ever-growing client base, we are currently looking for highly motivated IT Support Technician to join our team.

In this position you will be expected to:

- Deliver support for clients either remotely or onsite across Melbourne-metro
- Install, configure, test and maintain operating systems,



application software and system management tools
- Resolve technical issues involving Microsoft's core business applications and operating systems.
- Provide general IT advice to clients
- Liaise with hardware vendors and other IT personnel for problem resolution and warranty claims.

The Successful Applicant will:

- Have good English communication skills both in person and over the phone.
- Have a minimum of 2 years technical experience working in a similar technical role.
- Have at least 2-3years'experience supporting Windows Desktops.
- Have a valid driver's license and the legal right to work in Australia.

Additional Notes:

As part of our hiring process, you will be required to obtain a National Police Check and a Working with Children Check. (fees refunded)

A current driver's license and roadworthy car are required for this role (travel allowance allocated)

Unfortunately, we are unable to sponsor candidates at this time so a valid Australian Residency status is expected.

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📌 MSP - IT Support Engineer (Melbourne)
🏢 SPTech
📍 Melbourne