Burwood NSW Department of Communities and Justice

Job Description

Administration Assistant

Location – Burwood – 50% Hybrid

Employment type – Temporary up to 30 September 2027 - Full time

Salary – Clerk Grade 1/2 $78,000.00 - $84,799.00 plus employer’s contribution to superannuation and annual leave loading

About Us

The Housing Appeals Committee (HAC) provides an independent appeals mechanism for social housing clients in NSW. The HAC Secretariat is a business unit of Homes NSW and provides administrative and customer support services to enable the delivery of timely and responsive independent appeal services.

Your role

The Administrative Assistant supports a client-focused team delivering appeals services to social housing residents, collaborating with clients, staff, and providers to ensure a culturally responsive service.

With a high level of attention to details and strong administrative and customer service skills, you’re confident using computer-based technology and managing tasks like records maintenance, meeting coordination, minute taking and financial processes.

What you’ll do

- Provide administrative services including filing, mail receipt and sorting, maintenance of registers, routine purchasing, meeting and event support, photocopying, and creating and compiling documents to support the effective operation of the team/unit
- Collect and compile information to support the development of documentation and reports
- Respond to enquiries and routine requests for information, escalating enquiries as necessary, to ensure the provision of accurate information
- Update records and databases, complying with records management processes, to ensure information is accurate,



stored correctly and accessible

What we’re looking for

- You’re known for providing excellent customer service, your strong communication skills (both written and verbal), and you understand the importance of discretion and confidentiality
- You thrive under pressure and meet tight timeframes. You’re flexible and organised, with great attention to detail and accuracy
- You’re a highly motivated team player, working collaboratively and independently as required, but always with a ‘can-do’ attitude.
- Experience in a similar role managing multiple priorities throughout your day

What We Offer

We offer a variety of advantages, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Applications close Sunday, 15 November 2026 at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Catherine Walton at (contact info missing).

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

We do all this with kindness, empathy and respect for each other. We actively promote equality and welcome all applicants from a wide range of candidates. Selection for roles will be based on individual merit alone.

We do not want to miss you. (Contacting information instructions removed.)

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