Salary: $47,000 – $66,000 per month

Job Type: Temporary, Full-time

Christmas period, Casual/Temporary, Full timeAre you a switched-on administrator who loves getting things organised, clearing a backlog and ticking tasks off the list?We are seeking an experienced Temporary Administration Assistantto join a busy Service team based in Hallam. This is an immediate-start temporary opportunity through to Christmas, providing additional administrative support while the team welcomes and trains new schedulers.This role would suit a strong all-round administrator who can be shown a process, pick it up quickly and confidently run with it. You’ll work across a range of service administration tasks, helping clean up outstanding work, update systems, follow up customers and ensure information is accurate and up to date.Your RoleWorking within the Service team, your key focus will be helping clear existing administrative backlogs and keeping service information moving.Your responsibilities will include:Working through outstanding administration and service backlogsManaging case queues and responding to customer enquiriesFollowing up customers regarding outstanding quotes and informationContacting customers to obtain outstanding purchase order numbersUpdating purchase order information to allow jobs to progress to invoicingFollowing up outstanding customer paymentsTaking one-time credit card payments over the phoneUpdating work orders, job information and customer recordsNavigating ServiceMax to locate job information and provide customers with updatesManaging customer portals and ensuring required information is uploaded accuratelyCoordinating technician compliance requirements for customer sites, including police checks, Working with Children Checks and site inductionsBooking and coordinating required inductionsSupporting general phone and email enquiries across the Service teamAssisting with other service administration tasks as backlogs are clearedYour OrganisationAre you a switched-on administrator who loves getting things organised,



clearing a backlog and ticking tasks off the list?We are seeking an experienced Temporary Administration Assistantto join a busy Service team based in Hallam. This is an immediate-start temporary prospect through to Christmas, providing additional administrative support while the team welcomes and trains new schedulers.This role would suit a strong all-round administrator who can be shown a process, pick it up quickly and confidently run with it. You’ll work across a range of service administration tasks, helping clean up outstanding work, update systems, follow up customers and ensure information is accurate and up to date.Your RoleWorking within the Service team, your key focus will be helping clear existing administrative backlogs and keeping service information moving.Your responsibilities will include:Working through outstanding administration and service backlogsManaging case queues and responding to customer enquiriesFollowing up customers regarding outstanding quotes and informationContacting customers to obtain outstanding purchase order numbersUpdating purchase order information to allow jobs to progress to invoicingFollowing up outstanding customer paymentsTaking one-time credit card payments over the phoneUpdating work orders, job information and customer recordsNavigating ServiceMax to locate job information and provide customers with updatesManaging customer portals and ensuring required information is uploaded accuratelyCoordinating technician compliance requirements for customer sites, including police checks, Working with Children Checks and site inductionsBooking and coordinating required inductionsSupporting general phone and email enquiries across the Service teamAssisting with other service administration tasks as backlogs are clearedThe team primarily works across ServiceMax, Salesforce and Microsoft Teams,



with ServiceMax experience particularly desirable.Your ProfileWe are looking for a switched-on administrator with strong attention to detail, who enjoys a busy environment, takes pride in their accuracy and can confidently get on with the job once shown the ropes.You will ideally bring:Strong administration experience within a busy, fast-moving environmentThe ability to learn new processes and systems quicklyExcellent attention to detail and confidence working through high-volume administrative tasksConfidence speaking with customers over the phoneExperience managing customer enquiries and following up outstanding informationStrong systems skills and accurate data entry capabilitiesThe ability to prioritise your workload and work autonomously once trainedA proactive approach and the ability to think on your feetServiceMax experience will be highly regardedSalesforce experience would also be advantageousnot essentialHands on training will be provided on the company's processes and systems.The DetailsSouth Eastern Suburbs location$41 per hour + SuperImmediate startTemporary assignment through to ChristmasMonday to FridayFull-time hours, flexibility either 8am-4pm or 9am-5pmOffice-based roleOnsite parking availableIf you're a capable, switched-on administrator who enjoys getting stuck into a busy workload and can quickly take ownership of a task, we'd love to hear from you.Learn more about Woodforde Group and how we can help you:https://woodfordegroup.com.au/At Woodforde Group we support and celebrate diversity and do not discriminate. We are for all people, regardless of difference, and know that the more inclusive we are the stronger our work culture and the better our service delivery will be. All employment is decided on the basis of qualifications, experience, merit and business needs. We encourage people of all ages, backgrounds, orientations and walks of life to apply and feel comfortable in their own skin.Additional informationImmediate start | $41 per hour + super | South Eastern Suburbs locationFull-time temporary role through to ChristmasJoin a friendly, down-to-earth and supportive team culture#J-18808-Ljbffr

📌 Administration Assistant (Melbourne)
🏢 Woodforde Group
📍 Melbourne