Principal Consultant - ICT Business Analysis

Closing Date: 27/11/2026

Job Type: Permanent - Full Time

Location: Sydney

Job Category: ICT Consultants

Principal Consultant - ICT Business Analysis

Sydney, NSW | Full-time | Permanent

About the role

We are looking for an experienced Principal Consultant specialising in ICT Business Analysis to join our growing team in Sydney.

This is a senior, client-facing role for an experienced technology consultant who can work with customers to understand complex business problems, analyse business processes and systems, define requirements and translate those requirements into practical technology solutions.

You will operate at the intersection of ICT business analysis, technology consulting, AI-enabled transformation, adoption and senior delivery leadership.

As a Principal Consultant, you will also provide strategic guidance to customers and lead complex engagements, working closely with business stakeholders, technical specialists, project managers and consultants to ensure solutions meet business requirements and deliver the intended outcomes.

This senior advisory and delivery aspect is consistent with Rapid Circle's existing Principal Consultant position, which includes customer and process-focused subject matter expertise, strategic guidance, project leadership and leading consultants, project managers and SMEs.

What you’ll do

ICT Business Analysis

Engage with customers, users and stakeholders to identify, analyse and document business and ICT requirements.

Lead discovery sessions, stakeholder interviews and requirements workshops.

Analyse existing business processes, systems, procedures and ways of working to identify business needs, inefficiencies and opportunities for improvement.

Translate business needs into clear business, functional and system requirements for technology solutions.

Develop requirements documentation, process maps, user journeys, business cases, reports and recommendations.





Define acceptance criteria and support the validation of proposed solutions against documented business requirements.

Evaluate solution options and recommend changes to systems, processes and ways of working.

Act as the bridge between business users and technical teams, ensuring business requirements are accurately understood and translated throughout the solution lifecycle.

Solution Analysis & Technology Transformation

Work closely with architects, consultants and technical specialists to translate business and functional requirements into practical technology solutions.

Assess proposed solutions against customer requirements, business objectives and operational needs.

Contribute to solution design and implementation by representing the customer’s business and user requirements.

Support solution testing, user acceptance and implementation activities.

Identify and analyse the business impact of proposed technology changes.

Support the transition of solutions into operational use, ensuring requirements and intended business outcomes remain central throughout delivery.

Rapid Circle’s broader consulting model already expects consultants to collaborate across technical teams and business users on Microsoft solutions.

AI, Adoption & Change

Bring a solid understanding of AI and modern cloud technology concepts, with the ability to understand how they can support business requirements and transformation objectives.

Help customers identify and assess AI and automation opportunities based on defined business problems, processes and requirements.

Translate AI and other technical concepts into transparent business language for non-technical stakeholders.

Assess how new technology and system changes may affect users, processes and ways of working.

Apply change-management and adoption approaches to support successful implementation of new systems, technologies and processes.

Support stakeholder engagement, communications, training and adoption activities appropriate to the engagement.

Help customers navigate the organisational changes associated with technology transformation.

The change component is relevant rather than artificial. Rapid Circle’s existing business consultin

📌 Principal Consultant (North Sydney)
🏢 Rapid Circle
📍 North Sydney