About the Role

This is a part-time role (21 hours per week) on a maximum-term contract until 30 June 2027.

IgniteAbility Small Business Start-Ups facilitates Business Creation for People with Disability who are passionate about establishing a small business or expanding an existing one, across Sydney, regional NSW, Victoria and Queensland.

The Ignite Facilitator supports entrepreneurs to start a new business or strengthen an existing one. The Facilitator works individually with each entrepreneur to tailor an eco-system of support for each venture to ensure businesses meet Australian regulatory requirements, are viable, sustainable and have growth potential.

You’ll need a high level of emotional intelligence and compassion for working with cohorts of people who live with disability or who support those who are. You’ll also support outreach and communication between the Program and its diverse pool of volunteer experts who deliver 1:1 advice and mentoring to Program Participants. Your focus will be on supporting entrepreneurs and small businesses to become sustainable, compliant and business-ready through the IGNITE model.

Key responsibilities include

- Business Facilitation: Guide start-ups and existing businesses through the IGNITE model, providing technical advice, mentoring and support to achieve business readiness, stability and growth.
- Ecosystem of Support: Build and maintain networks of volunteer experts and resources to connect entrepreneurs with specialised assistance in areas such as finance, marketing, product development and compliance.
- Community Engagement: Develop relationships with community organisations, internal programs and relevant networks to promote and deliver IgniteAbility workshops and EducateAbility courses.
- Record Keeping and Administration: Maintain accurate and confidential participant records, update databases, contribute to reporting and share responsibility for the program's email and phone enquiries.
- Advocacy and Collaboration: Advocate for participants to access relevant resources and mentorship, collaborate with other facilitators, and coordinate tailored mentoring with volunteer experts.
- Additional Duties: Undertake other relevant responsibilities within the scope of skills and capacity.

The role is about empowering entrepreneurs, particularly those facing barriers, to establish, strengthen and grow their businesses through tailored guidance, mentoring, community connections and access to specialist support.



The role requires a tertiary qualification in community development, business management or a related field, or equivalent relevant experience.

Key requirements include:

- Strong organisational skills, self-motivation and experience working with small businesses.
- Excellent communication, networking and interpersonal skills.
- Ability to build partnerships and work effectively with diverse stakeholders.
- Strong advocacy, creative thinking and problem-solving skills.
- An interest in supporting entrepreneurs from diverse backgrounds.
- A commitment to social justice and empowering people to achieve their goals.

Desirable: Experience supporting entrepreneurs in rural and regional communities. Why Join Us?

You'll be part of a respected organisation that’s committed to inclusive employment, professional growth, and community impact.

- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!

- Access to meal and entertainment benefits of up to $2,650 through salary packaging
- Enjoy industry-leading working arrangements, designed to support balance, wellbeing, and productivity
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs

Ready to Make a Difference? If this sounds like you, we’d love to hear from you!

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Recruitment Process





SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety and wellbeing are embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

All staff who work on, support or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

Our Commitment to Child Safety

SSI Group is strongly committed to actively safeguarding children and young people and providing a protected environment for them to thrive. The safety and wellbeing of children and young people are embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. Candidates progressing to relevant opportunities may be required to undertake applicable pre-employment screening checks, which may include a National Police Clearance and Working with Children Check, as a condition of employment.

All staff who work on, support or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

Our Commitment to Diversity and Inclusion

SSI strives to be an inclusive workplace for all people. We recognise that we operate in diverse communities and welcome and encourage applications from people of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

SSI is disability-inclusive and committed to ensuring an equitable and accessible application process for all candidates. We encourage applications from people of all abilities.

Our Talent Acquisition team can provide reasonable adjustments throughout the recruitment process to support candidates to participate fully and equitably.

To Apply

If excited by the information above, we look forward to receiving your application. A cover letter addressing the criteria is essential.

If you would like more information on the recruitment process, please contact Vimla Khooblall at [email protected].

Application Close 13 November 2026.

Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.

📌 Ignite Ability Facilitator (Sydney)
🏢 Settlement Services International Limited (SSI)
📍 Sydney