Synechron is hiring Service Now Technical Consultant.

- Anywhere across Australia
- Multiple roles (Fully remote / 1 day WFO if Melb/Syd)
- Australian Citizen with NV1 Clearance

Key Skills:

- Experience working as a Senior Service Now Technical Consultant.
- 6+ years of development experience.
- Minimum 3-5 years hands on experience working on Custom scope applications, ITSM, CSM, ITOM, integrations (hands on).
- Positive communication and interpersonal skills.

Responsibilities:

- ServiceNow Configuration: Exposure to designing, configuring, and optimizing workflows, dashboards, reports, and integrations using out-of-the-box capabilities to meet client needs.
- Implementation Delivery: Experience with leading implementations from configuration through testing and deployment, ensuring successful project delivery and client satisfaction.
- Technical Integration: Exposure to integrating ServiceNow with other systems and tools, using out-of-the-box capabilities to support business and operational needs.
- Solution Optimization: Experience with optimizing workflows, dashboards, and reports to improve process efficiency and effectiveness,



leveraging best-practice process improvement and platform configuration.
- Platform Enhancement: Experience with supporting post-go-live enhancements and upgrades of medium to high complexity, ensuring ongoing client satisfaction and maximizing the value of their ServiceNow investment.

About Us: At Synechron, we use the power of digital transformation to drive positive change. As a global technology consulting firm, we blend creativity with innovation to deliver top-tier solutions. Synechron’s technologies and strategies span artificial intelligence, cybersecurity, consulting, digital, cloud and devops, data, and software engineering.

Through our research and development arm, FinLabs, we build award-winning solutions adaptable to the needs of our clients. Synechron has a global workforce of more than 14,500 employees in more than 60 offices around the world. Discover more on our website or LinkedIn.

Please refer to the Synechron Privacy Policy for details on the privacy of personal data.

📌 Service Now Technical Consultant (Sydney)
🏢 Synechron
📍 Sydney