Location Flexibility:Multiple Locations in Country

Posting Start Date:10/29/26

At Fujitsu, we're on a mission to create a more sustainable world by building trust in society through innovation. Since our inception in Japan in 1935, Fujitsu has consistently been at the forefront of technological advancement. Today, we stand as a global leader in digital transformation, dedicated to reshaping businesses and society in the digital age.

What truly sets us apart is our family of nearly 130,000 dedicated employees that spans over 50 countries, forming a diverse and dynamic community. We are committed to helping our employees grow and develop their careers. We believe that everyone has the potential to achieve excellent things, and we are dedicated to providing the resources and opportunities that our employees need to succeed.

Delivery Executive - SAP Practice

Fujitsu is seeking anexperienced Delivery Executive to join our growing North American SAP Practice. The successful candidate will provide delivery leadership across a portfolio of projects and Application Management Services (AMS) engagements spanning one or more client accounts, with accountability for contractual commitments, SLAs, financial performance, delivery excellence, and customer expectations.

Strong, demonstrated experience in business applications delivery and management is required, with SAP experience strongly preferred.

- Workstyle:Remote - Candidates may be based anywhere in the United States.
- Fulltime - Consultants will become fulltime/regular employees of Fujitsu North America's Consulting Team
- Travel: Travel to customer locations as required for business meetings, customer engagement, and delivery oversight.

Delivery Execution and Operational Excellence

- Own Delivery Excellence and project-specific delivery management across assigned engagements.
- Ensure delivery in accordance with project plans, SLAs, contractual requirements, quality standards, and agreed milestones.
- Conduct project reviews and oversee resource planning, budgets, risks, issue resolution,



and overall delivery performance.
- Provide hands-on direction to Project Managers on task assignments, staffing, milestone tracking, utilization, and delivery execution.
- Drive operational metrics and provide delivery performance inputs to Delivery Account Teams.
- Ensure delivery to planned margins through effective cost management, smart-shoring strategies, optimal delivery pyramid ratios, and cost reduction initiatives.
- Forecast resource costs for existing projects and share financial inputs with Delivery Account Teams.
- Align delivery expectations and commitments with Global Delivery Center (GDC) leadership.
- Collaborate with internal Fujitsu teams to secure required organizational support.
- Manage resource requirements in partnership with Talent Acquisition, Recruiting, and Resourcing teams.

Customer Satisfaction and Relationship Management

- Drive customer satisfaction through consistent delivery performance and proactive communication.
- Maintain regular communication and check-ins with client stakeholders to strengthen relationships.
- Serve as the primary point of contact for program- and project-specific delivery escalations.
- Support the Account Team and Client Executive (CE) in addressing technical queries and resolving customer escalations.

Delivery Governance and Financial Management

- Lead governance activities for delivery projects and support Delivery Account Teams in account-level governance.
- Coordinate with Solution Architects (SAs), Enterprise Architects (EAs), and Delivery Account Teams for technical onboarding and solution knowledge transfer.
- Oversee resource onboarding, role and responsibility assignments, and identification of training needs.
- Develop delivery plans aligned with overall program and project plans.
- Prepare and present delivery updates, performance metrics, risks, and issues during customer Management
- Business Reviews (MBRs) and Quarterly Business Reviews (QBRs).
- Manage Business Unit expense approvals in accordance with established policies.
- Provide backup support for invoice validation and collection f

📌 Delivery Executive (Melbourne)
🏢 Americas Region
📍 Melbourne