Financial Capability Worker | Financial Resilience & Wellbeing Service | Townville

- Employment Term: Maximum Term to 30 June 2026, Part time (60.8 hours per fortnight)
- Remuneration: $46.70 per hour + Super + NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

We are seeking a Financial Capability Worker to join our Financial Resilience and Wellbeing Service—a free, confidential service supporting individuals and families experiencing financial hardship, stress, anxiety and mental health challenges. In this role, you will support those accessing the service to create positive and practical outcomes.

The Financial Capability Worker works with clients and the community on a one-on-one basis as well as group settings to ease the hardship of people in financial difficulty or crisis by helping people build longer-term capability to budget and manage their money better and make informed choices.

As a Financial Capability Worker, you will

- Deliver financial literacy education, by way of workshops, information sessions, and maintain a strong focus on supporting people to change behavioural patterns.




- Work with individuals to create strategies to develop a longer-term capability to budget and manage their money and make informed choices.
- Develop and deliver tailored group community education (financial literacy) activities with a focus on empowerment and building resilience by providing strategies and awareness of current needs and issues which facilitate early intervention outcomes.
- Work in a mobile capacity in the community, co-locating with organizations to ensure accessibility to clients in need.
- Contribute to community education initiatives that raise awareness of financial wellbeing issues.

What makes a difference for you?

- Completed a Financial Literacy Skillset (or willing to obtain within the first 3 months of employment).
- The preferred Qualification is Certificate III in Community Services.
- Working towards a Diploma of Financial Counselling would be advantageous.Have completed or working towards a Problem Gambling Skill Set CHCSS00111course would be advantageous
- Demonstrated competency in financial literacy and knowledge of interventions and approaches to empower individuals and families to make informed budgeting choices
- Demonstrated knowledge and experience in the creation and delivery of workshops and presentations in a variety of settings




- Membership of eligibility for membership with Financial Counselling Queensland (FCQ).
- Suitability Card for Child Related Employment (Blue Card)

Flexible work arrangements

to support work-life balance

NFP Salary Packaging:

Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained

A recognition and rewards platform

providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave

and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave

offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities

to challenge yourself, grow and make a meaningful difference

A positive and inclusive team

based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not

📌 Financial Capability Worker (Townsville)
🏢 Unitingcare Health
📍 Townsville