When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most
- from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community.

About the role
This is a hands-on, people-focused role where the little things can make a big difference. From welcoming guests and helping them settle in, providing information, supporting activities and connections to local services, this position brings people together. You will play an important part in helping guests feel respected, supported and connected. Every day brings an opportunity to listen and help someone navigate their next step. About you You bring a respectful, approachable attitude and understand the importance of cultural safety, confidentiality and treating everyone as an individual. You’re practical, adaptable and comfortable thinking on your feet. Most importantly, you understand the value of connection, community and creating a space where people feel safe and welcome. Your key experience will include:
• A Certificate III/IV in Community Services, or a similar, is desirable
• Experience in community services, accommodation support or a similar people-focused role
• An understanding of Aboriginal and Torres Strait Islander communities, with a commitment to culturally secure and respectful practice
• Strong communication and relationship-building skills, with the ability to work collaboratively and maintain professional boundaries
• Good organisational and administration skills, including accurate record keeping and confidence using online systems and Microsoft Office.
• The ability to recognise and respond appropriately to risks, follow procedures and maintain a safe environment for guests, including children and young people.




• A current C-class driver's licence.
• A WA Working with Children Check
• National Police Clearance (obtained within the last six months) This is an Aboriginal and Torres Strait Islander identified position under Section 50(d) of the Equal Opportunity Act 1984 (WA). Being an Aboriginal and/or Torres Strait Islander person is a genuine occupational requirement for this role. About the benefits You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities. As a valued team member, you’ll also enjoy access to:
• Not for profit Salary Packaging options up to $18,000
• $5,000 Annual Regional Allowance
• 5 weeks annual leave and 3 weeks personal leave
• Options to purchase additional leave
• Career Pathways, Professional Development and Training
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

How To Apply
Click "Apply Now" to visit our website and share your application. The easiest way to apply is upload your CV and our system will prepopulate your application details for you Applications close on 2 December 2026 but apply early as recruitment may begin before this date. Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like accommodations to apply contact [email protected] When life needs care, we are there As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life’s journey and invest in creating a values-driven workplace where you can belong, grow and thrive. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.

📌 Support Worker (Kalgoorlie - Boulder)
🏢 MercyCare
📍 Kalgoorlie - Boulder