Duco is an evolving force in Australia’s tech landscape, specialising in Managed IT Services and Enterprise Solutions. Driven by a commitment to innovation and excellence, we’re more than just a business. We’re a team that believes in the power of technology to transform and empower. Our mission is to deliver top-tier, forward-thinking solutions that help our clients thrive on a global scale.

We are seeking an experienced Project Manager to support one of our clients in the Software Developement space on a 12-month fixed-term contract. This role offers the opportunity to manage a portfolio of software implementation and customer delivery projects for one of our clients in the software development space, working closely with Business Analysts, Implementation Consultants, customers, and internal stakeholders to ensure successful project outcomes.

Start date: ASAP. This is a hybrid role with occasional travel to client sites across Australia as required. The main office is located in South Yarra.

Role Purpose

The Project Manager is accountable for the successful delivery of customer projects from initiation through to completion, ensuring agreed outcomes are achieved within scope, budget, schedule, and quality expectations. This role acts as the primary point of coordination between customers, delivery teams, and internal stakeholders, fostering strong relationships and clear communication throughout the project lifecycle.

Working closely with Technical Leads and delivery resources, the Project Manager ensures projects are appropriately planned, governed, resourced, and financially managed. The role requires a proactive approach to risk management, stakeholder engagement,



and continuous project monitoring to achieve successful customer outcomes and business objectives.

Key Responsibilities

Manage project budgets, actual costs, and scope variations to support profitable delivery outcomes.

Maintain accurate project records, including forecasting, timesheets, expenses, and invoicing activities.

Coordinate with resource and practice managers to ensure suitable project staffing.

Monitor financial performance throughout the project lifecycle and elevate variances where required.

Lead project closure activities, ensuring customer sign-off, accurate final reporting, and completion of all financial obligations.

Planning , Scope Management & Governance

Develop and maintain project schedules, milestones, dependencies, RAID registers, and delivery plans.

Ensure project plans remain current and accurately reflect progress, risks, and resource requirements.

Support the estimation process for project delivery activities and validate assumptions with key stakeholders.

Manage scope effectively, ensuring change requests are documented, assessed, approved, and controlled.

Clarify responsibilities, expectations, and deliverables for both customer and project team members.

Establish governance structures, reporting cycles, and project controls aligned with organisational standards.

Risk, Issue & Change Management

Identify, assess,



and manage project risks through proactive mitigation planning.

Escalate significant risks, issues, and dependencies to appropriate stakeholders in a timely manner.

Monitor project health and implement corrective actions to maintain delivery commitments.

Balance project constraints including schedule, budget, scope, quality, and resources to achieve successful outcomes.

Stakeholder & Client Engagement

Build trusted relationships with customers, sponsors, and internal stakeholders.

Provide timely and accurate project reporting through both verbal and written communication channels.

Manage stakeholder expectations and ensure commitments are clearly understood and met.

Work collaboratively with Technical Leads to maintain delivery quality and team effectiveness.

Drive a positive customer experience while supporting commercial and strategic business objectives.

Preferred Experienced & Qualifications

Proven experience delivering customer-facing projects within technology, consulting, qualified services, or software implementation environments, including projects valued at $100K+ and management of multi-disciplinary teams.

Demonstrated ability to manage project budgets, forecasting, invoicing, resource allocation, governance, risk, and stakeholder engagement throughout the project lifecycle.

Strong communication, planning, problem-solving, and relationship management skills, with the ability to influence stakeholders at all levels and deliver projects on time, within budget, and to agreed quality standards.

Knowledge of project management methodologies, software delivery practices, business analysis, solution implementation, and co

📌 Project Manager (Melbourne)
🏢 Duco
📍 Melbourne