Introduction: Horsham Rural City Council is the heart of the Wimmera region, located approximately 300 kilometres north-west of Melbourne. Offering the perfect blend of career chance and lifestyle. Horsham combines affordable living, quality health and education services, and a welcoming community atmosphere. Residents enjoy the benefits of a relaxed lifestyle, with short commute times, excellent sporting and recreation facilities, vibrant local events, cafes and restaurants, and a strong sense of community. Whether you're raising a family, pursuing outdoor adventures, or seeking greater work-life balance, Horsham offers an enviable lifestyle with all the conveniences of a regional city. Surrounded by natural attractions including the Wimmera River, Mount Arapiles and the Grampians (Gariwerd) National Park, the region provides outstanding opportunities for bushwalking, cycling, fishing, water sports and camping. With its friendly community, affordable housing and easy access to nature, Horsham is a great place to live, work and thrive. Horsham Rural City Council is proud to be an inclusive, child-safe and equal opportunity employer.

We offer
a range of flexible work arrangements and people of all abilities and backgrounds are encouraged to apply.



Every application is reviewed by a real person, not an automated system Description:

About The Role
This role will be the first public point of contact for the Horsham Town Hall Venue and provides guidance and information to the customer. As such, the incumbent will act as an ambassador for the facility and will be required to provide high quality customer service and administration support to Venue staff. The Horsham Town Hall is open and operates 7 days a week. The position operates on a rostered basis. In accordance with the applicable Enterprise Agreement, ordinary hours may be rostered on any day of the week, Monday to Sunday, subject to the relevant terms and conditions. To view the full position description, please click here. For a confidential conversation, please contact Caroline Price, Customer & Visitor Services Team Leader on 03 5382 9544 Skills and Experiences: About You The successful applicant will have minimum Year 12 education. Relevant customer service in highly visible, public and customer focused industries (tourism, arts, hospitality) is advantageous. In your application, please include a cover letter responding to the Key Selection Criteria

📌 HTH Customer Service (Horsham)
🏢 Horsham Rural City Council
📍 Horsham