Position Title: ServiceNow Developer

Location:
Sydney, Australia Company: NCC Group

About The Company
NCC Group’s mission is to create a more secure digital future. We work with clients across a wide range of industries, helping them secure products and emerging technologies and address complex cybersecurity challenges. Our people contribute to client-focused services and research that helps shape the security industry. We believe our colleagues are our greatest asset. NCC Group aims to foster an inclusive and supportive workplace where people can collaborate, learn, and do meaningful work. We value accountability, respect, continuous learning, and delivering excellent outcomes for our clients.

About The Role
We are seeking a hands-on ServiceNow Developer to develop and maintain applications and integrations that support our cybersecurity managed services. This mid-level role is part of the ServiceNow team and contributes to a customised platform used to deliver services to external customers. You will take ownership of clearly scoped development work from requirements through implementation, testing, and documentation. You will work with senior developers and the ServiceNow Team Lead on complex changes, technical decisions, and production issues. This role is suited to a developer who can deliver reliable, secure, and maintainable solutions while continuing to build their knowledge of the wider platform. Qualifications You will bring approximately two to four years of hands-on ServiceNow development experience, or equivalent practical experience delivering scoped changes independently. You should have practical JavaScript skills for server-side and client-side development, including debugging and writing clear, maintainable code. Experience with Business Rules, Script Includes, Client Scripts, UI Actions, Flow Designer,



ServiceNow tables, relationships, forms, access controls, and APIs such as GlideRecord is expected. You should also have experience maintaining REST integrations, working with JSON, authentication, and error handling, and testing changes against agreed acceptance criteria. We are looking for someone who can troubleshoot systematically, communicate progress and risks, follow peer review and controlled release processes, and collaborate with technical and service colleagues. Clear written and verbal English communication is required. ServiceNow certifications, scoped application experience, Scripted REST APIs, GlideAjax, ATF, Service Portal, cybersecurity or managed-services experience, and exposure to agile or CI/CD practices are advantageous. A relevant degree or equivalent professional experience is welcome. Responsibilities Deliver assigned development work to agreed standards, raising unclear requirements, dependencies, and risks early. Build and maintain applications, tables, forms, and business logic, using standard platform capabilities where appropriate. Develop and debug JavaScript components, and create or maintain REST integrations with suitable authentication, validation, logging, and error handling. Work with colleagues, stakeholders, and customers to clarify requirements, agree acceptance criteria, and communicate progress and practical limitations. Investigate defects and application or integration issues,



document findings, and support fixes. Escalate complex or high-impact incidents promptly to senior colleagues. Test changes, record results, address review feedback, and follow secure coding, release, and documentation practices. Consider security, performance, maintainability, and upgradeability in your work. Assist with upgrade testing and remediation, maintain technical and support documentation, and collaborate with developers, administrators, UX colleagues, and service delivery teams. Contribute to knowledge sharing and continue developing your ServiceNow expertise. Benefits NCC Group offers a high-performance workplace balanced with wellbeing initiatives and opportunities for learning and career development. The benefits package described for this opportunity includes healthcare coverage for employees and dependants, outpatient medicine reimbursement, group life and accidental death and disability cover, an Employee Assistance Program with confidential counselling, and vacation and sick leave from Day 1. Additional offerings include a performance-based bonus plan, 13th-month pay, overtime and holiday pay where applicable, and a company share plan. Benefits and eligibility may vary by location and employment terms. Standard

working hours
are Monday to Friday, with no scheduled out-of-hours work; emergency support may occasionally be required. Equal Opportunity NCC Group is committed to an inclusive and respectful workplace. We welcome applicants from diverse backgrounds and make employment decisions based on role-related skills, experience, and business requirements. We encourage candidates to bring their authentic perspectives and contribute to a collaborative environment where everyone can do their best work.

📌 ServiceNow Developer (Australia)
🏢 TaskVerse
📍 Australia