Customer Experience Ops Leader (City of Gold Coast)

Customer Experience Ops Leader (City of Gold Coast)

02 Nov
|
Concentrix Services
|
City of Gold Coast

02 Nov

Concentrix Services

City of Gold Coast

Concentrix Services Pty Ltd on the Gold Coast is seeking an experienced Operations Manager to lead a diverse contact centre, driving performance across people, processes and customer outcomes.

You will coach Team Leaders, coordinate daily operations, monitor metrics, manage workforce and payroll, and build strong client relationships while ensuring compliance with company policies.

The role offers a dynamic workplace with opportunities to influence service delivery and business results.

📌 Customer Experience Ops Leader (City of Gold Coast)
🏢 Concentrix Services
📍 City of Gold Coast

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