02 Nov
|
Narooma
|
Melbourne
Sydney or Melbourne | 12-Month Fixed-Term Contract
Job Description:
Are you a seasoned Network Engineer who thrives in complex, mission-critical environments?
We're partnering with a global operator of large-scale digital infrastructure that powers cloud services, AI workloads, and some of the world's most demanding technology environments. As part of a high-performing Infrastructure Support Services team, you'll play a key role in maintaining the reliability, security and performance of enterprise-scale data centre networks.
This is a hands-on Level 3 engineering role for someone who enjoys solving complex technical challenges, leading incident resolution, mentoring support teams and continuously improving large-scale network environments.
What You'll Be Doing
- Act as the Level 3 escalation point for critical network incidents and technical issues.
- Lead troubleshooting, root cause analysis and permanent remediation activities.
- Support highly available data centre and enterprise network environments.
- Participate in a 24x7 on-call roster supporting Priority 1 and Priority 2 incidents.
- Perform network lifecycle management including patching, upgrades and technology refreshes.
- Drive operational excellence through automation, monitoring and service improvement initiatives.
- Work closely with vendors, internal support teams and project stakeholders.
- Maintain network security, resilience and performance across critical infrastructure platforms.
- Produce and maintain technical documentation, runbooks and operational procedures.
Key Technologies
We're looking for engineers with strong hands-on experience across:
- Routing & Switching
- Cisco Switching & Routing
- Enterprise LAN/WAN Technologies
- Network Segmentation
- DNS & DHCP
- High Availability Network Design
- Security
- FortiGate Firewalls
- Palo Alto Firewalls
- VPN Technologies
- Security Hardening & Vulnerability Remediation
- Network Access Controls
- UniFi Wireless
- Juniper Wireless Solutions
- Enterprise Wi-Fi Deployments
- Wireless Troubleshooting & Optimisation
- Monitoring & Operations
- Network Monitoring & Alerting
- Incident Management
- Operational Support in 24x7 Environments
What We're Looking For
To be successful in this role, you'll ideally have:
- 10+ years of Network Engineering experience.
- Proven experience operating as an L3 escalation point.
- Strong troubleshooting skills across switching, routing, firewalls and wireless technologies.
- Experience supporting enterprise, managed services, critical infrastructure or data centre environments.
- Demonstrated experience managing P1/P2 incidents and performing root cause analysis.
- Strong understanding of ITIL service management practices.
- Excellent communication and stakeholder engagement skills.
- Experience mentoring L1/L2 support teams.
- Cisco, Palo Alto, Fortinet or Juniper certifications.
- Experience supporting hyperscale,
cloud or data centre environments.
- Automation and scripting experience.
- Current NV1 Security Clearance (Nice to Have)
- Australian Citizenship (mandatory) / eligibility to obtain Government Security Clearance.
#AUS
Why Join Us?
Our promise to our employees, Belong, Grow and Thrive is our commitment to creating an environment that is inclusive to all, supports your professional and personal development, and offers an environment where you can do life and work the way it works for you.
Here is how our perks help you:
- Equal Paid Parental Leave for all primary and secondary carers.
- Flexible and Focused Ways of Working that empower you to structure your work in a way that best suits you while supporting our customers, people and the planet.
- Employee Assistance Program, providing employees and their immediate families with confidential access to a wide range of counselling and professional support services.
- Purchased Leave options, allowing you to buy up to 10 additional days of annual leave each year to help you balance life’s priorities.
- Novated Leasing and Salary Sacrificing options to make your salary work harder for you.
- Diversity, Equity and Inclusion Commitment which places Inclusion as a strategic priority for Logicalis Australia, with investment across DEI programs to foster a workplace culture built on accountability, respect and zero tolerance for exclusionary behaviours.
- Logicalis Learning Space, our Udemy-powered platform, providing unlimited access to thousands of courses to help you de
📌 SeniorNetwork Engineer (Melbourne)
🏢 Narooma
📍 Melbourne