About us;

Aetherworks is a leading table top games distributor and fulfilment company for the Australia Pacific region (APAC). We are a tight knit team with strong emphasis on work culture, work/ life balance and family.

About the Opportunity:

The Logistics Coordinator will ensure our goods arrive and leave on time, at the right cost and with the right paperwork. You will manage all inbound and outbound freight, both international and domestic, from booking to final delivery.

In a small team, you will be the main contact for freight forwarders, customs brokers, carriers and couriers. You will also work with our finance, freight and account management teams to keep everything running smoothly.

Key Responsibilities;

International freight (imports and exports)

- Coordinate sea and air freight bookings with freight forwarders, including FCL, LCL and air consignments.
- Track shipments from origin to delivery and keep internal teams updated on ETAs and delays.
- Prepare and check shipping documents: commercial invoices, packing lists, bills of lading, air waybills and certificates of origin.
- Work with customs brokers to clear goods, and make sure duties, GST and biosecurity requirements are met.
- Apply Incoterms correctly and confirm responsibilities with suppliers and customers.
- Arrange container de-vanning, wharf pick-ups and returns of empty containers to avoid detention and demurrage charges.

Domestic freight (inbound and outbound);

- Book pick-ups and deliveries with carriers and couriers across Australia, choosing the best option for cost and speed.
- Coordinate inbound deliveries from local suppliers and schedule receiving with the warehouse.




- Plan daily outbound despatch so customer orders leave on time with correct labels and consignment notes.
- Track consignments and resolve missed pick-ups, failed deliveries and delays.

Costs, claims and suppliers

- Get freight quotes and compare rates across forwarders and carriers.
- Check freight and customs invoices against quotes, and code them for accounts.
- Lodge and follow up claims for damaged, lost or short-delivered goods.
- Help review carrier performance and suggest ways to cut freight costs.

Systems and reporting

- Keep shipment records accurate in our ERP or inventory system and carrier portals.
- Report on freight spend, delivery performance and open shipments.
- Make sure dangerous goods, chain of responsibility and WHS requirements are followed where they apply.

Skills and experience

Essential

- At least 6 months in a logistics, freight or shipping coordination role.
- Hands-on experience with both import/export and domestic freight.
- Working knowledge of Incoterms, shipping documents and Australian customs clearance.
- Experience dealing with freight forwarders, customs brokers and courier companies.
- Confident with spreadsheets (csv), and able to learn new systems quickly.
- Confident using AI tools (such as ChatGPT, Claude) in daily tasks, or willing and able to learn quickly.
- Understands how to use AI safely:



protecting confidential company, supplier and customer information, appropriate query logic and checking AI outputs for errors.
- Excellent written and verbal communication skills, with confidence talking to clients from different countries and cultures.

Desirable

- Experience with an ERP or inventory system.
- Familiarity with carrier booking portals and freight management software.
- Experience with the requirements for Australian Border Force Trusted Traders iniative.
- Certificate IV in Logistics, Supply Chain or International Trade, or similar.
- Knowledge of biosecurity (DAFF) import requirements and dangerous goods handling.

Personal attributes

- Highly organised, with strong attention to detail.
- Calm under pressure and able to juggle many shipments and deadlines at once.
- A proactive problem-solver who follows things through to the end.
- Confident communicator who builds good relationships with suppliers and service providers.
- Comfortable working on their own and as part of a small, hands-on team.

Why Join Us?

- Work with global suppliers and major game releases
- Be part of crowdfunding & fulfilment logistics projects
- work in a supportive small-business team where your work is seen and valued.
- Staff discounts on games & hobby products.
- On site training

Apply Now

Ready to take ownership of international freight in a fast-moving distribution environment? Apply today.

Job Types: Full-time, Permanent

Pay: $70,000.00 – $85,000.00 per year

Advantages:

- Employee discount
- Employee mentoring program
- Free drinks
- Parental leave
- Professional development assistance

Work Location: In person

📌 Logistics Coordinator (South Hurstville)
🏢 Aetherworks
📍 South Hurstville