Job Description

- 2-year Fixed Term role with competitive remuneration, benefits and tools of trade provided e.g. Car, Laptop, ipad etc (Field Based role)
- Based Sydney
- Territories covered Sydney/South NSW/VIC
- Work with a high performing, agile and passionate sales team
- Full training provided TSM role would suit a passionate, motivated sales orientated individual with an interest in Companion Animal Health
- Drive sales growth, merchandising excellence and retail execution across the companion animal portfolio

Territory Sales Manager - Companion Animal

- 2-year Fixed Term role with competitive remuneration, advantages and tools of trade provided e.g. Car, Laptop, ipad etc (Field Based role)
- Based Sydney
- Territories covered Sydney/South NSW/VIC
- Work with a high performing, agile and passionate sales team
- Full training provided TSM role would suit a passionate, motivated sales orientated individual with an interest in Companion Animal Health
- Drive sales growth, merchandising excellence and retail execution across the companion animal portfolio

As a Territory Sales Manager - Companion Animal, you will be responsible for driving sales growth, merchandising excellence and execution of our company’s Animal Health companion animal portfolio, across assigned retail customers and stores.

Reporting to the Strategic Account & Sales Manager, you will work closely with retail store teams, regional retail management and key customer stakeholders to deliver promotional programs, product visibility, staff education and customer engagement activity.

What You Will Do

Responsibilities include, however not limited to

Sales and Territory Management





- Achieve sales targets and activity objectives for assigned retail customers and stores
- Develop and execute territory plans to drive our company’s Animal Health portfolio growth
- Identify sales opportunities through customer engagement, store analysis and market insights
- Review territory performance regularly and take action to achieve sales objectives
- Monitor competitor activity and recommend actions to improve market share

Retail Execution and Merchandising

- Execute national and customer-specific promotional programs within assigned stores
- Ensure merchandising standards, product visibility and point-of-sale materials are implemented effectively
- Conduct regular store visits to assess compliance, identify opportunities and close execution gaps
- Support new product launches and seasonal campaigns
- Maintain high standards of retail execution across all assigned stores

Customer Relationship Management

- Build and maintain strong relationships with store managers, retail teams and regional customer stakeholders
- Act as a trusted partner by understanding customer needs and providing practical solutions
- Deliver product training and education to retail teams to improve recommendation confidence
- Support customer enquiries,



follow-up actions and issue resolution in a timely manner

Store Level Technical Support and Product Education

- Utilise the technical services team to support delivery of technical messaging and drive sales
- Provide technical and sales training to customers to ensure accurate messaging reaches the end user
- Maintain a strong level of product knowledge, including competitor products and broader animal health issues
- Keep the Strategic Account and Sales Manager informed of competitor activity through regular reporting

CRM, Reporting and Compliance

- CRM systems to inform next-call objectives and support a single view of the customer
- Record customer interactions in Ensure product complaint investigations, pricing queries, compliance issues and follow-up requests are completed accurately and within required timelines
- Ensure all business activity complies with relevant Acts, policies and procedures
- Share knowledge, communicate effectively across sales and marketing teams, and contribute positively to team meetings and forums

Collaboration

- Work closely with the Strategic Account and Sales Manager to deliver retail channel priorities
- Collaborate with marketing, technical and customer effectiveness teams to support execution of retail initiatives
- Share best practices and customer insights across the retail sales team
- Support a culture of collaboration, accountability and execution excellence

What You Must Have

- Demonstrated success in sales, retail, account management or a customer-facing role
- Experience in retail, FMCG, pharmacy, animal health or co

📌 Territory Sales Manager (Sydney)
🏢 MSD Australia & New Zealand
📍 Sydney