02 Nov
|
Tpg Telecom
|
Sydney
02 Nov
Tpg Telecom
Sydney
TPG Telecom in Sydney, Australia seeks a Digital Conversational AI Specialist to design and implement advanced chat/voice experiences, guiding customers toward digitally assisted channels. You will drive data-driven decisions for self-service journeys and oversee improvements across channels.
Ideal candidates have 3+ years in digital customer service, 2+ years in conversational AI platforms, and robust JavaScript/Python skills, with a customer-centric mindset and UX copywriting ability.
📌 Conversational AI Designer — Hybrid, Learning (Sydney)
🏢 Tpg Telecom
📍 Sydney