Head of Scams Triage (Melbourne)

Head of Scams Triage (Melbourne)

02 Nov
|
Australian Financial Complaints Authority
|
Melbourne

02 Nov

Australian Financial Complaints Authority

Melbourne

AFCA in Melbourne is seeking a Manager, Triage, Assessment & Prioritisation (Scams) to lead a team navigating scam complaints, directing each case to the right pathway and ensuring high-quality assessments. The role blends leadership, investigative capability and dispute-resolution experience to support people impacted by scams.

The position is hybrid, with three days in the office, and offers versatile work options, diverse leave, and a commitment to inclusion and wellbeing.

📌 Head of Scams Triage (Melbourne)
🏢 Australian Financial Complaints Authority
📍 Melbourne

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