National Disability Insurance Agency – Geelong VIC

Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.?

Our participants, Our people, Our purpose

Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.?

A new role awaits

The Technology Services Division has an APS6 Power Platform Administrator vacancy within the Agency Technology Services Branch.

The Agency Technology Services Branch supports all ICT systems and infrastructure including the primary business applications such as SAP CRM and Salesforce CRM.





End User Computing is an exciting directorate to be part of. The Power Platform Services team's mission is to enable the safe, governed and effective use of Microsoft Power Platform technologies across the Agency. We support innovation by empowering business areas to automate processes, build solutions and improve services through low-code technologies while maintaining strong governance, security and compliance practices.

Our culture is built on collaboration, continuous improvement and knowledge sharing. We work together to solve complex challenges and deliver outcomes that support the Agency's purpose of building a world-leading National Disability Insurance Scheme.

Where you can add value

As the APS6 Power Platform Administrator, you will combine technical expertise with day-to-day team leadership to oversee the administration, governance and support of Microsoft Power Platform services.

In this role, you will lead one of three specialist teams, each responsible for supporting a core Power Platform product: Power Apps, Power Automate or Copilot Studio. You will play a critical role in enabling safe, secure and effective low-code development across the Agency while maintaining governance and compliance standards.

Duties include:

- Leading day-to-day team operations, setting priorities,



allocating work and coaching team members to deliver reliable, responsive platform services.
- Leading the administration, configuration and management of Power Platform services within your team’s remit.
- Providing expert technical advice and advanced troubleshooting support to makers, business users and stakeholders, and acting as an escalation point for complex platform issues.
- Supporting governance controls including environment strategies, data loss prevention policies, security roles and connector management.
- Collaborating with technical teams to integrate Power Platform solutions with Microsoft 365 and Agency systems.
- Identifying opportunities for automation, optimisation and service improvement.
- Monitoring service health, licensing, platform capacity and compliance.
- Coordinating with Microsoft and service providers to resolve escalated incidents.
- Leading projects relating to platform governance, system integrations, low-code technologies and business process improvement.
- Developing standards, guidance materials and support processes that promote protected and effective use of Power Platform technologies.

Enough about us, let’s talk about you

You are an outcome-focused ICT professional who combines technical expertise with a practical, supportive approach to team leadership. You have experience administering Microsoft Power Platform services and can guide a technical team to deliver reliable services and continuous improvement.

You build productive relationships with technical specialists and business stakeholders, explain technical concepts clearly and use sound judgement to resolve problems and manage competing priorities. You understand how to enable innovatio

📌 Power Platform Administrator (Geelong)
🏢 National Disability Insurance Agency
📍 Geelong