Job description
Agency Department of Health Work unit Community Led Harm Reduction Unit
Job title Program Support Officer Designation Administrative Officer 5
Job type Full time Duration Ongoing
Salary $93,674 - $98,332 Location Darwin
Position number 24004 RTF 360490 Closing 15/11/2026
Contact officer Sueanne Johns on 08 8999 2691 or [email protected]
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=360490

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.

Primary objective
The Program Support Officer supports the Community Led Harm Reduction Unit to provide program administration support and
assurance advice to assist in the effective delivery of Commonwealth funded grants. The Program Support Officer undertakes
activities in project administration, relationship management, information, and record management.

Key duties and responsibilities
1.



Assist with the development of service level agreements and contracts with providers to achieve program outcomes.
2. Maintain and manage systems to track program administration processes for the Mental Health Alcohol and Other Drugs

Branch and provide timely reports to support program and unit.
3. Manage and support quality control procedures including administration, record, and data management.
4. Support assurance checks, drafting of program agreements, process and monitor program payments and associated

documentation.
5. Prepare concise project progress reports, meeting papers, correspondence and briefing papers for the Director and Executive

Director.
6. Research and prepare documentation including drafting of memorandums.
7. Assist with the preparation of operational advice to the Director on the status of agreements and payments.
8. Input into development of systems that enable smooth processing and tracking of administrative tasks.

Selection criteria
Essential
1. High degree of organisational, time-management and administration skills and the ability to complete tasks, as directed within

agreed timeframe.
2. Excellent attention to detail, including the ability to accurately input data in a timely fashion, manage quality control, document





workflow and maintain record and information databases and systems used by the Branch.
3. Demonstrated ability to prepare explicit and concise documents including reports, meeting papers, correspondence and briefing

papers.
4. Demonstrated ability to work independently and as part of team including the ability to communicate, liaise and interact

effectively with a wide range of stakeholders and people from diverse cultures.
5. Knowledge and experience in program administration processes and procedures and understanding of contract management

processes; or similar experience demonstrating the ability to quickly learn Grants NT processes.

Desirable
1. Experience in accounts payable, business administration, project administration or contract administration.
2. Experience in data management systems with the ability to develop and maintain databases, conduct audits, and maintain data

integrity.

Further information
Department of Health has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental premises, facilities
or vehicles, nor whilst working off-site. Positions may be subject to pre-employment checks such as immunisation requirements,
working with children clearance notice and criminal history checks. A criminal history will not exclude an applicant from this position
unless it is a relevant criminal history. For specific immunisation requirements - Category A (direct contact with blood or body
substances) or Category B (indirect contact with blood or body substances), check website for requirements: More information on
pre-employment checks specific to this role can be sourced through the vacancy contact.

📌 Program Support Officer (Darwin)
🏢 Department Of Health
📍 Darwin