NDIS Business Development & Community Engagement Officer

By Your Side Companions Pty Ltd | Registered NDIS Provider

Location: Melbourne – Eastern & South-Eastern SuburbsEmployment Type: Part-Time | 15 Hours Per WeekRemuneration: Competitive Hourly Rate + SuperannuationWork Arrangement: Flexible Hours | Community-Based Role

Build Relationships. Create Opportunities. Make a Difference.

Are you an experienced NDIS professional with strong industry connections and a proven ability to develop meaningful referral partnerships?

By Your Side Companions is a registered NDIS provider delivering personalised, high-quality disability support services across Melbourne.

As we continue to grow, we are seeking an exceptional NDIS Business Development & Community Engagement Officer to help expand our professional network, establish valuable referral relationships and connect people with the support services they need.

This is a hands-on, community-focused position suited to someone who enjoys networking, meeting industry professionals and creating genuine opportunities for business growth.

We are looking for someone who takes initiative, understands the NDIS landscape and knows how to build relationships that deliver results.

The Prospect

You will play an important role in growing our organisation by developing and maintaining strong relationships with NDIS referral partners throughout Melbourne.

Working directly with the Managing Director, you will have the flexibility and independence to plan your outreach activities, identify opportunities and contribute to our long-term growth.

This position is ideal for someone with existing NDIS industry connections who is looking for a flexible, rewarding role where their experience and contribution are genuinely valued.

Key Responsibilities

- Proactively establish and maintain relationships with NDIS Support Coordinators, Psychosocial Recovery Coaches and other key referral partners.
- Conduct regular face-to-face visits with support coordination organisations, allied health practices, hospitals, medical centres and relevant community organisations.
- Identify and develop new opportunities for suitable NDIS participant referrals.
- Promote our disability support services professionally and communicate what makes By Your Side Companions a valuable provider option.
- Develop strong working relationships with social workers, discharge planners, Local Area Coordinators and disability-sector professionals.




- Arrange and attend networking meetings, industry events and stakeholder engagements.
- Build and manage a consistent pipeline of genuine participant enquiries and referral opportunities.
- Maintain regular follow-ups with referral partners and establish long-term professional relationships.
- Work closely with management to ensure participant enquiries are handled professionally and efficiently.
- Keep accurate records of outreach activities, stakeholder meetings and referral outcomes.
- Develop practical strategies to increase brand awareness and strengthen our presence within Melbourne’s NDIS community.
- Provide regular progress reports outlining activities, opportunities and measurable outcomes.

About You

We are looking for someone who is confident, professional, motivated and capable of working independently.

The ideal candidate will demonstrate:

- Previous experience in NDIS business development, stakeholder engagement, referral partnerships or a closely related field.
- A strong understanding of the NDIS sector, participant pathways and the role of Support Coordinators.
- Excellent relationship-building, networking and communication skills.
- Confidence approaching new organisations, arranging meetings and establishing professional partnerships.
- A proactive mindset and genuine commitment to achieving measurable outcomes.
- Strong time management, organisational and follow-up skills.
- A high level of professionalism, integrity and accountability.
- A sound understanding of participant choice, confidentiality and ethical referral practices.
- A valid driver’s licence and willingness to travel throughout Melbourne’s eastern and south-eastern suburbs.

Highly Regarded

- An established network of NDIS Support Coordinators, Recovery Coaches, allied health professionals or other referral partners.
- Demonstrated experience generating participant enquiries and building referral partnerships for an NDIS provider.
- A proven track record of achieving business development or community engagement targets.
- Previous experience working within an NDIS provider,



support coordination organisation or disability service.
- The ability to develop new professional relationships while maintaining existing industry connections.

Candidates with demonstrated NDIS industry relationships and a proven history of successful business development are strongly encouraged to apply.

What We Offer

- Competitive remuneration based on experience and demonstrated capabilities.
- Part time employment of approximately 15 hours per week.
- Flexible working arrangements and autonomy in organising outreach activities.
- The opportunity to increase working hours as the organisation grows.
- Direct collaboration with the Managing Director.
- The opportunity to make a meaningful contribution to the growth of a registered NDIS provider.
- A professional and supportive working environment where your initiative, experience and results are valued.

What Success Looks Like

Success in this position means establishing valuable professional relationships, increasing awareness of our services, generating genuine referral opportunities and contributing to sustainable participant growth.

We are seeking someone who understands that strong business development is built on trust, consistency, professionalism and results.

All engagement activities must respect NDIS participant choice and control, privacy, and ethical referral practices.

How to Apply

If you have strong NDIS industry knowledge, enjoy building professional relationships and are confident in your ability to generate new business opportunities, we would love to hear from you.

Please submit your resume and a brief cover letter outlining:

- Your previous experience in NDIS business development or stakeholder engagement.
- The types of qualified relationships and referral networks you have developed.
- Examples of successful referral partnerships or business growth you have contributed to.
- How you would approach generating new participant enquiries for our organisation.

We are particularly interested in candidates who can demonstrate real industry experience, initiative and results.

Join By Your Side Companions and help us build stronger community connections while making a meaningful difference in people’s lives.

By Your Side Companions Pty Ltd

Pay: $45.00 – $50.00 per hour

Benefits:

- Travel reimbursement

Experience:

- NDIS business development or stakeholder engagement: 1 year (Preferred)

Work Location: On the road

📌 NDIS Business Development & Community Engagement Officer (Melbourne)
🏢 By Your Side Companions
📍 Melbourne